Our Business Principles, rooted in our values
We apply and comply with all national and international laws and standards in all of our host countries. Beyond rules, we have made our values – Safety, Respect for Each Other, a Pioneer Spirit, the need to Stand Together and a Performance-Minded attitude – the beacons that guide our actions day after day.
Our two core values, Safety and Respect for Each Other, form the basis of our Code of Conduct.
Safety: untiring collective vigilance
Because we work in an industry that can never be completely risk-free, Safety is the cornerstone of our operational efficiency. Safety is also the foundation of our collective commitment to operate sustainably and establish relationships based on trust with our host countries. To meet our goal of zero fatal accidents, we need to enhance our risk management, both on work stations and in our facilities.
Safety is a daily battle that is waged with humility and vigilance. Safety rules always need to be followed, but people should also step in if they feel a situation is unsafe.
Safety is also an essential criterion in choosing our business and industry partners. We place particular emphasis on their ability to apply a policy equivalent to ours.
Respect for Each Other: central to our collective principles
For Total, exemplary behavior starts by listening to and respecting all of our stakeholders. It means showing unwavering integrity, but also respecting human rights in all circumstances and protecting the environment and human health.
Our values, our reference standards and our collective and individual principles are set out in our Code of Conduct, which serves as our reference document. It is intended primarily for our employees and managers, who must adhere to it in their daily activities. We are convinced that our development is intrinsically rooted in the confidence and respect that exists between Total and our employees and among the employees themselves.
Our Code of Conduct also sets out our commitments and expectations with regard to our other stakeholders, including shareholders, customers and suppliers, so that our continued growth benefits everyone while helping to drive economic and social development in all of our host countries.
Our Ethics Committee: Ensuring Compliance With Our Principles
Since 2001, the Ethics Committee has been responsible for monitoring the application of our Code of Conduct. Importantly, it is also responsible for supporting and advising Total’s employees and stakeholders and for listening to their concerns.
Employees and stakeholders may contact the Committee to:
- Ask a question or request advice concerning the application of or compliance with the Code of Conduct
- Report any matter that poses serious risks in areas such as corruption, fraud, anti-competitive practices, discrimination, workplace harassment, workplace health, hygiene and safety, and environmental protection.
Communicating And Promoting Our Ethics Policy
We ensure that all of our stakeholders understand, receive and apply our ethics policy through assessments and independent ethics audits. These audits enhance the consistency of our commitment to compliance and corporate social responsibility and help us continuously improve our policies and procedures by identifying best practices.
We work with several external organizations, including:
- The Danish Institute for Human Rights and the Human Rights Compliance Assessment (HRCA)
- CDA Collaborative Learning Projects
- The Shift Project
Lastly, we participate in various international forums with other companies and external stakeholders, with the goal of improving our community engagement performance by sharing best practices and contributing to the international dissemination of ethical principles.