At Total, safety is more than just a priority. It's a core value and the basis of our strategy. Our ambition is to be recognized as the benchmark for safety in our industry. To achieve this ambition, we have taken steps to ensure that safety is an integral part of our processes and guides our everyday actions. Safety is a core value that we want everyone to share, from managers and employees to partner companies and local stakeholders.
Our ambition: to be recognized as the benchmark for safety in our industry
Because safety is our Group's core value, our ambition is applied at all levels. From occupational safety to process and transportation safety, it concerns our own employees, as well as those of our partners.
The efforts we have been making for many years now and our cumulative experience have produced positive results. For over 10 years, the number of injuries recorded per million hours worked (TRIR) and the number of injuries leading to lost time (LTIR) have continued to decline and we are now ranked on par with the best performing oil and gas majors.
These results are encouraging, but we want to go even further and be recognized as the benchmark for safety in our industry. This is why we've set an ambitious goal of zero fatal accidents.
Patrick Pouyanné, Chairman and Chief Executive OfficerWe owe it to our stakeholders to provide a safe work environment, but we owe it first to ourselves and our employees, as well as to those of our partner companies. Our ability to operate safely and reliably all over the world is the foundation of our operational excellence and business performance.
Our methodology: get everyone involved
Our ambitions and objectives only have meaning if everyone shares them. To instill our safety culture, we have prepared a shared set of 12 Golden Rules. A product of many different learning experiences, these rules strengthen prevention and safety measures in the workplace.
To operate in a truly safe environment, everyone must fully embrace these rules and make the related behaviors a natural part of their daily work. With this in mind, we focus on three key levers:
- Our employees’ personal involvement and experience. These are essential since safety starts with their accountability. We encourage employees to systematically report any incidents or anomalies that they may witness. To symbolize this principle and make it easier to implement, we have created the "Stop Card" so that every member of the company can step in to prevent safety hazards, identify improvement drivers and facilitate experience sharing.
- Our management team’s involvement. Our managers have a key role to play in reminding everyone about the everyday importance of safety and in organizing training on safety rules and procedures. Personal involvement should be supported by the entire company. Furthermore, all employees across all sites can use safety risk mapping systems to help improve prevention.
- Our stakeholders’ involvement. Safety is everyone's responsibility. It concerns both our employees and our partner companies' employees, as they also play a major role in our operations. This is why safety criteria are a determining factor when we choose our partners, who are thereafter governed by strict specifications. In particular, we ensure that they follow our 12 Golden Rules and we carefully supervise all of their missions.
The Stop Card: giving every employee a way to take action
Launched in 2015, this worldwide system is available to everyone, including Total and partner company employees, and is represented by a card that gives its holder the authority to intervene at any time if an action or a situation appears to endanger other people, a facility or the environment. The intervention can be anything from asking a simple question to ensure that no risk is present to stopping work in progress. A discussion is then engaged with the people working and the supervisor to stop the hazardous action. If the problem can't be resolved right away, the work is stopped until the appropriate measures can be implemented.
Because the objective is to engage in a constructive conversation so that we can move forward together, no one has to worry about being disciplined for using the Stop Card, no matter what the situation.
