The Total Attitude


The Total Attitude consists of four cornerstone behaviors: listening, mutual support, cross-functionality and boldness. These behaviors, displayed daily at every level and in every project, are a distinctive characteristic of Total.

To meet today’s energy and environmental challenges, we must adapt our day-to-day behavior. The Total Attitude summarizes the cornerstone behaviors that guide the actions of our employees.


Total employees must be attentive to others, whether our colleagues, customers, civil society or producing countries. For Total, performance is intrinsically related to listening.

Mutual Support

Total has an important role to play with local communities in our host countries. Through mutual support, our projects further the development of local economies. It is also one of our greatest strengths in-house, with team spirit expressed every day.


Cross-functionality means pooling our resources and our skills daily to provide an integrated, end-to-end offering in all of our businesses. It also means working more closely with our partners and other energy industry stakeholders.


Boldness pervades our DNA. Every employee must dare to suggest, invent and act, without taking ill-considered risks. It is essential to be able to break the mold and think outside the box.