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		<raw><![CDATA[ForewordEvery year, the Environment et Society, Our Corporate Responsibilities report gives us an opportunity to talk to stakeholders about how we address the multi-faceted challenges of our business. Our principal responsibility is to meet the demand for energy on a sustainable basis. That primarily requires committing substantial capital expenditure and driving continuous innovation to grow our oil and natural gas production, while ensuring the safety and security of our employees, contractors and neighbors and constantly reducing our environmental footprint. But we are also aware, like civil society, of the need to secure the longer-term future of energy. That’s why we are deeply involved in biomass and solar energy processes and are stepping up our RetD initiatives and industrial applications in these areas. Energy and climate issues are inextricably interwoven, which means that we have to help to reconcile the objectives of today’s society, pursuing economic growth while protecting the climate for future generations. Fossil fuels play a central role in these divergent aspirations. Although they will continue to account for more than two-thirds of global energy supply for the foreseeable future, they are also the main source of carbon emissions from human activities. Faced with this predicament, we are assertively exploring two areas, energy management, in our own facilities and those of our customers, and technical solutions, such as CO2 capture and sequestration to reduce greenhouse gas emissions in the atmosphere.Relationships between international oil companies and producing countries have changed. We have always paid close attention to ensuring that our activities deliver beneﬁts for host countries, making sure that they contribute to their economic and social development. As an engaged corporate citizen attuned to local aspirations, our core responsibility is to listen to our stakeholders and then creatively devise mutually beneﬁcial solutions. This is the spirit that guided the partnerships we signed in 2007 with Venezuela and with Gazprom to develop the Shtokman ﬁeld. We want our projects to create jobs and business for local contractors. We also want the tax revenue generated by these projects to ﬂow transparently through to the treasury of our host countries. For Total, being responsible means willingly facing up to the complex choices we must make, ﬁnding solutions to the problems we encounter, demonstrating professional discipline and unbending ethical conduct, delivering continuous improvements, informing, explaining, listening and dialoguing. Being responsible also means supporting all of our stakeholders — employees, suppliers and service providers, customers, regions and neighboring communities. It means defending and helping to improve human rights in these communities. And it means making a tangible contribution to meeting expectations voiced, for example at France’s Grenelle Environmental Forum or by the European Commission after the Bali Conference.Total]]></raw>
		<basicChars><![CDATA[ForewordEvery year, the Environment et Society, Our Corporate Responsibilities report gives us an opportunity to talk to stakeholders about how we address the multi-faceted challenges of our business. Our principal responsibility is to meet the demand for energy on a sustainable basis. That primarily requires committing substantial capital expenditure and driving continuous innovation to grow our oil and natural gas production, while ensuring the safety and security of our employees, contractors and neighbors and constantly reducing our environmental footprint. But we are also aware, like civil society, of the need to secure the longer-term future of energy. That’s why we are deeply involved in biomass and solar energy processes and are stepping up our RetD initiatives and industrial applications in these areas. Energy and climate issues are inextricably interwoven, which means that we have to help to reconcile the objectives of today’s society, pursuing economic growth while protecting the climate for future generations. Fossil fuels play a central role in these divergent aspirations. Although they will continue to account for more than two-thirds of global energy supply for the foreseeable future, they are also the main source of carbon emissions from human activities. Faced with this predicament, we are assertively exploring two areas, energy management, in our own facilities and those of our customers, and technical solutions, such as CO2 capture and sequestration to reduce greenhouse gas emissions in the atmosphere.Relationships between international oil companies and producing countries have changed. We have always paid close attention to ensuring that our activities deliver beneﬁts for host countries, making sure that they contribute to their economic and social development. As an engaged corporate citizen attuned to local aspirations, our core responsibility is to listen to our stakeholders and then creatively devise mutually beneﬁcial solutions. This is the spirit that guided the partnerships we signed in 2007 with Venezuela and with Gazprom to develop the Shtokman ﬁeld. We want our projects to create jobs and business for local contractors. We also want the tax revenue generated by these projects to ﬂow transparently through to the treasury of our host countries. For Total, being responsible means willingly facing up to the complex choices we must make, ﬁnding solutions to the problems we encounter, demonstrating professional discipline and unbending ethical conduct, delivering continuous improvements, informing, explaining, listening and dialoguing. Being responsible also means supporting all of our stakeholders — employees, suppliers and service providers, customers, regions and neighboring communities. It means defending and helping to improve human rights in these communities. And it means making a tangible contribution to meeting expectations voiced, for example at France’s Grenelle Environmental Forum or by the European Commission after the Bali Conference.Total]]></basicChars>
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		<raw><![CDATA[Interview with Christophe de MargerieChief Executive OfﬁcerOil, natural gas and coal aren’t getting very good press these days, especially since their use releases the greenhouse gases that are threatening our climate. Aren’t future generations going to blame Total for continuing to increase fossil fuel production even though you were well aware of the risks? The climate change issue is indeed pressing, but the world also needs more and more energy. And it so happens that today, 80% of demand is being met by oil, natural gas and coal. It will be ages before carbon-neutral energy sources overtake fossil fuels, so for now, there’s just no way around this contradiction. Admitting that doesn’t mean we’re somehow irresponsible; rather, it means we’re facing the facts and using them to develop actionable, real-world solutions. We’re helping to manage energy demand more efﬁciently, diversify supply and develop technical solutions that reduce greenhouse gas emissions. Our pilot CO2 capture and sequestration unit, scheduled to come on stream in late 2008 in Lacq, southwestern France, could enable thermal power plants, cement plants, reﬁneries and other facilities to use fossil fuels without emitting carbon to the atmosphere. Spreading this technology would help to resolve part of the contradiction. Total is committed to increasing production while also advocating more efﬁcient energy management. Is that really a credible position? Global energy demand is going to remain strong, because developing countries lag far behind industrialized nations. How can you justify dashing the hopes of the billion and a half people in the world who don’t have electricity, or crushing the aspirations of people who want to own a car in China or India, where there’s only one car per 50 or 100 inhabitants, compared with one for every two people in the West? Total’s primary responsibility is to help meet this demand on a sustainable basis. That’s why we committed $16 billion in capital spending in 2007 and expect to invest $19 billion in 2008. I’m delighted, for example, that the offshore Dalia and Rosa ﬁelds were recently brought on stream in Angola and that the Dolphin gas project between Qatar and the United Arab Emirates has been commissioned. We have a host of other building block projects under way or planned in the oil, natural gas, reﬁning, marketing and petrochemical segments, to meet demand and help to secure supply. On the demand side, however, genuine efforts must be made to bring it under control for two reasons, to protect the climate andto limit the risk of tight supply. We are paying very close attention to our own energy use, but the main challenge is to support our customers with products that produce fewer emissions and are more efﬁcient, while delivering the same service. We have to help them heat their homes and businesses, to drive their cars and trucks — all while managing their energy use more efﬁciently. To grow its production, Total is taking part in very environmentally risky projects in Canada and the Arctic Ocean. How can you justify this? Canada’s oil sands and the Arctic’s natural gas potential, mainly offshore Russia, are among the few untapped oil and gas resources left. Thanks to advances in technology and today’s high energy prices, they can now be developed cost-effectively, but ﬁnding and bringing them on stream does raise environmental issues that we are taking very seriously. In Canada’s Athabasca region, our Joslyn and Surmont projects are producing oil using energy-intensive processes that emit carbon dioxide. But we are committed to reducing their emissions because the market can’t afford to turn its back on Canada’s vast resources. The Shtokman natural gas project, for which we signed a memorandum of understanding with Gazprom in 2007, means we will be working in an isolated environment, in the midst of fragile ecosystems. We are addressing this challenge in three ways: understanding the environment holistically, in all its aspects; designing environmental protection into the project; and taking precautions to limit the risks of spills. Higher energy prices may be bad news for consumers and economic growth, but they’re good for oil producing countries and companies like Total. What’s your take? Prices of mining and agricultural commodities have soared in recent years, driven in particular by demand from Asia and the Middle East, in an environment of sustained global economic growth. But in addition to this demand pressure, the real reasons for higher prices are the reluctance of certain oil producing countries to increase their output and concerns about the political situation of many stakeholders. Speculation alone is not to blame, nor are the oil majors, who account for only 15% of global production — and 23% of capital expenditure — and are therefore in no position to inﬂuence prices.]]></raw>
		<basicChars><![CDATA[Interview with Christophe de MargerieChief Executive OfﬁcerOil, natural gas and coal aren’t getting very good press these days, especially since their use releases the greenhouse gases that are threatening our climate. Aren’t future generations going to blame Total for continuing to increase fossil fuel production even though you were well aware of the risks? The climate change issue is indeed pressing, but the world also needs more and more energy. And it so happens that today, 80% of demand is being met by oil, natural gas and coal. It will be ages before carbon-neutral energy sources overtake fossil fuels, so for now, there’s just no way around this contradiction. Admitting that doesn’t mean we’re somehow irresponsible; rather, it means we’re facing the facts and using them to develop actionable, real-world solutions. We’re helping to manage energy demand more efﬁciently, diversify supply and develop technical solutions that reduce greenhouse gas emissions. Our pilot CO2 capture and sequestration unit, scheduled to come on stream in late 2008 in Lacq, southwestern France, could enable thermal power plants, cement plants, reﬁneries and other facilities to use fossil fuels without emitting carbon to the atmosphere. Spreading this technology would help to resolve part of the contradiction. Total is committed to increasing production while also advocating more efﬁcient energy management. Is that really a credible position? Global energy demand is going to remain strong, because developing countries lag far behind industrialized nations. How can you justify dashing the hopes of the billion and a half people in the world who don’t have electricity, or crushing the aspirations of people who want to own a car in China or India, where there’s only one car per 50 or 100 inhabitants, compared with one for every two people in the West? Total’s primary responsibility is to help meet this demand on a sustainable basis. That’s why we committed $16 billion in capital spending in 2007 and expect to invest $19 billion in 2008. I’m delighted, for example, that the offshore Dalia and Rosa ﬁelds were recently brought on stream in Angola and that the Dolphin gas project between Qatar and the United Arab Emirates has been commissioned. We have a host of other building block projects under way or planned in the oil, natural gas, reﬁning, marketing and petrochemical segments, to meet demand and help to secure supply. On the demand side, however, genuine efforts must be made to bring it under control for two reasons, to protect the climate andto limit the risk of tight supply. We are paying very close attention to our own energy use, but the main challenge is to support our customers with products that produce fewer emissions and are more efﬁcient, while delivering the same service. We have to help them heat their homes and businesses, to drive their cars and trucks — all while managing their energy use more efﬁciently. To grow its production, Total is taking part in very environmentally risky projects in Canada and the Arctic Ocean. How can you justify this? Canada’s oil sands and the Arctic’s natural gas potential, mainly offshore Russia, are among the few untapped oil and gas resources left. Thanks to advances in technology and today’s high energy prices, they can now be developed cost-effectively, but ﬁnding and bringing them on stream does raise environmental issues that we are taking very seriously. In Canada’s Athabasca region, our Joslyn and Surmont projects are producing oil using energy-intensive processes that emit carbon dioxide. But we are committed to reducing their emissions because the market can’t afford to turn its back on Canada’s vast resources. The Shtokman natural gas project, for which we signed a memorandum of understanding with Gazprom in 2007, means we will be working in an isolated environment, in the midst of fragile ecosystems. We are addressing this challenge in three ways: understanding the environment holistically, in all its aspects; designing environmental protection into the project; and taking precautions to limit the risks of spills. Higher energy prices may be bad news for consumers and economic growth, but they’re good for oil producing countries and companies like Total. What’s your take? Prices of mining and agricultural commodities have soared in recent years, driven in particular by demand from Asia and the Middle East, in an environment of sustained global economic growth. But in addition to this demand pressure, the real reasons for higher prices are the reluctance of certain oil producing countries to increase their output and concerns about the political situation of many stakeholders. Speculation alone is not to blame, nor are the oil majors, who account for only 15% of global production — and 23% of capital expenditure — and are therefore in no position to inﬂuence prices.]]></basicChars>
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		<raw><![CDATA[We have to act as a good corporate citizen, attuned to local needs, if we want our host countries to welcome us and accept our presence over the long term.But are higher prices really good news for oil companies? It’s true that they’ve kept our proﬁts high, at 12.2 billion in 2007, and allowed us to increase our dividend by 11%. Above all, they’ve enabled us to double our capital spending budget over the last ﬁve years. They also beneﬁt our contractors, who have sharply increased their prices in the overheated oil industry. But most of the additional revenue is going into the pockets of oil producing countries. Certain developing countries without energy resources have been hard hit by higher prices. In the euro zone, this trend has been somewhat alleviated by the weak dollar. I realize that paying more for energy can be a hardship for consumers, but at a time when many are lobbying for the introduction of a carbon tax to encourage people to moderate their consumption, I think these prices may send the same message, and spur consumers to invest in less energy-intensive homes, heating systems and cars. Demand pressure has given producing countries the upper hand. Do Total and its peers still have enough inﬂuence to persuade them to increase their production capacity and avoid further market tension? Clearly, at current prices, there’s no incentive for most oil and gas producing countries to produce more. A number have taken advantage of the tight market to increase their share of oil revenue by tightening the tax system for operators or making it a legal requirement that national oil companies have majority control of operations. In Venezuela, for example, we agreed, after difﬁcult negotiations, to reallocate the interests held by the Sincor project partners. Our only chance of persuading producing countries to keep pace with world energy demand is to forge mutually beneﬁcial partnerships that respond to local aspirations. Locals have high expectations for economic and social development. Many of our current projects involve gas liquefaction trains, reﬁneries and petrochemical units that are helping to industrialize our host country economies. We make sure that our projects transfer knowledge, create local jobs and provide business opportunities for local contractors. Our technological excellence is a key strength, allowing us to implement projects on time and on budget, which gives host countries the tax revenue needed to ﬁnance their development projects. But technological excellence is not enough. We have to act as a good corporate citizen, attuned to local needs, if we want our host countries to welcome us and accept our presence over the long term.Those are ﬁne-sounding principles, but do you really contribute to progress in your host countries? Some of them violate democracy and human rights, and that doesn’t seem to bother Total. If democracy and reserves were found in the same places, life would be a lot easier for us, but sadly that’s not the case. However, most of the time, poverty and lack of democracy go hand in hand. We always hope that sound development of a country’s mineral resources will help it to take off economically, improve education and health care, promote the emergence of a class of businessmen and managers to succeed the ruling elite, and encourage an improvement in governance and democracy. We feel that transparent ﬁnancial relationships with host country governments are critical to this process. It’s not easy to set this type of virtuous circle in motion, but that’s what we’re aiming for. Some countries, such as Myanmar, seem to be falling far short of this goal. Although our hopes have so far been disappointed, as the serious events in September 2007 illustrated, we make no bones about wanting to stay there. Our main motive is not ﬁnancial gain, since our activities there are fairly small compared with the Group as a whole. But for Myanmar, Total is a rare window still open to the West. Our presence beneﬁts our local employees and host communities. We owe it to them to stay, and are still hopeful that change will come. We are taking a similar attitude to our operations in Sudan, which were suspended 20 years ago but will be resumed when security conditions are right. Total talks about developing renewable energies, but are you really going to do it? After all, they currently account for a very negligible percentage of your capital expenditure. I think it’s vitally necessary to broaden the range of energy sources in order to secure the future and protect the climate. Total is an energy producer and provider. We have been active in biofuels for a long time, on a very signiﬁcant scale. We’re interested in all forms of energy, provided they allow us to use our capabilities and put together cost-effective projects. We recently bolstered both the teams and budgets allocated to new energies. I believe that the most promising avenues for Total are photovoltaic solar energy and biomass, which we are already familiar with and where we expect a lot from RetD and innovation. I also believe that nuclear power will be a key ingredient in the energy mix. That’s why we have teamed up with Suez and Areva for a nuclear power plant project in Abu Dhabi.Total]]></raw>
		<basicChars><![CDATA[We have to act as a good corporate citizen, attuned to local needs, if we want our host countries to welcome us and accept our presence over the long term.But are higher prices really good news for oil companies? It’s true that they’ve kept our proﬁts high, at 12.2 billion in 2007, and allowed us to increase our dividend by 11%. Above all, they’ve enabled us to double our capital spending budget over the last ﬁve years. They also beneﬁt our contractors, who have sharply increased their prices in the overheated oil industry. But most of the additional revenue is going into the pockets of oil producing countries. Certain developing countries without energy resources have been hard hit by higher prices. In the euro zone, this trend has been somewhat alleviated by the weak dollar. I realize that paying more for energy can be a hardship for consumers, but at a time when many are lobbying for the introduction of a carbon tax to encourage people to moderate their consumption, I think these prices may send the same message, and spur consumers to invest in less energy-intensive homes, heating systems and cars. Demand pressure has given producing countries the upper hand. Do Total and its peers still have enough inﬂuence to persuade them to increase their production capacity and avoid further market tension? Clearly, at current prices, there’s no incentive for most oil and gas producing countries to produce more. A number have taken advantage of the tight market to increase their share of oil revenue by tightening the tax system for operators or making it a legal requirement that national oil companies have majority control of operations. In Venezuela, for example, we agreed, after difﬁcult negotiations, to reallocate the interests held by the Sincor project partners. Our only chance of persuading producing countries to keep pace with world energy demand is to forge mutually beneﬁcial partnerships that respond to local aspirations. Locals have high expectations for economic and social development. Many of our current projects involve gas liquefaction trains, reﬁneries and petrochemical units that are helping to industrialize our host country economies. We make sure that our projects transfer knowledge, create local jobs and provide business opportunities for local contractors. Our technological excellence is a key strength, allowing us to implement projects on time and on budget, which gives host countries the tax revenue needed to ﬁnance their development projects. But technological excellence is not enough. We have to act as a good corporate citizen, attuned to local needs, if we want our host countries to welcome us and accept our presence over the long term.Those are ﬁne-sounding principles, but do you really contribute to progress in your host countries? Some of them violate democracy and human rights, and that doesn’t seem to bother Total. If democracy and reserves were found in the same places, life would be a lot easier for us, but sadly that’s not the case. However, most of the time, poverty and lack of democracy go hand in hand. We always hope that sound development of a country’s mineral resources will help it to take off economically, improve education and health care, promote the emergence of a class of businessmen and managers to succeed the ruling elite, and encourage an improvement in governance and democracy. We feel that transparent ﬁnancial relationships with host country governments are critical to this process. It’s not easy to set this type of virtuous circle in motion, but that’s what we’re aiming for. Some countries, such as Myanmar, seem to be falling far short of this goal. Although our hopes have so far been disappointed, as the serious events in September 2007 illustrated, we make no bones about wanting to stay there. Our main motive is not ﬁnancial gain, since our activities there are fairly small compared with the Group as a whole. But for Myanmar, Total is a rare window still open to the West. Our presence beneﬁts our local employees and host communities. We owe it to them to stay, and are still hopeful that change will come. We are taking a similar attitude to our operations in Sudan, which were suspended 20 years ago but will be resumed when security conditions are right. Total talks about developing renewable energies, but are you really going to do it? After all, they currently account for a very negligible percentage of your capital expenditure. I think it’s vitally necessary to broaden the range of energy sources in order to secure the future and protect the climate. Total is an energy producer and provider. We have been active in biofuels for a long time, on a very signiﬁcant scale. We’re interested in all forms of energy, provided they allow us to use our capabilities and put together cost-effective projects. We recently bolstered both the teams and budgets allocated to new energies. I believe that the most promising avenues for Total are photovoltaic solar energy and biomass, which we are already familiar with and where we expect a lot from RetD and innovation. I also believe that nuclear power will be a key ingredient in the energy mix. That’s why we have teamed up with Suez and Areva for a nuclear power plant project in Abu Dhabi.Total]]></basicChars>
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		<raw><![CDATA[Interview with Christophe de MargerieI think it’s vitally necessary to broaden the range of energy sources in order to secure the future and protect the climate.What does Total think of the various environmental initiatives undertaken in 2007, such as France’s Grenelle Environment Forum, the European Commission’s energy and climate package, and the United Nations Climate Change Conference in Bali? Without going into too much detail, I’d like to brieﬂy touch on four points. First, this consensus-building process involving government, associations, businesses and unions has enabled stakeholders to listen to what everyone else has to say about the environment and better understand each other’s expectations and needs. In this way, it has led to a number of practical recommendations. The process has also helped to break down the wall of distrust that too often separates business and civil society on these issues. Second, we support the commitment expressed by France andthe European Union to lead by example, but feel that this shouldn’t be an excuse for overregulation. As far as possible, standards should be deﬁned at the E.U. level, making sure that European companies remain competitive in the global marketplace. Third, the climate issue is by nature a planet-wide concern. That’s why I’m so pleased that the United States and China returned to the fold at the Bali conference, with everyone pledging to reduce their emissions. Fourth and last, I can conﬁrm that Total will actively participate in the various programs that support the often voluntary initiatives that we have deployed for many years. Experience has taught us, sometimes painfully, just how important environmental stewardship and safety are for Total, and how they can play such a critical role in driving continuous improvement and safety are for Total, and how they can play such a critical role in driving continuous improvement ■2030 OUTLOOKPopulation and economic growth changes the outlook for 2030 POPULATION GROSS DOMESTIC PRODUCT BASED ON PURCHASING POWER PARITYTrillion $ 2005 Mboe/dWORLD ENERGY DEMAND*In 2030, three-quarters of energy consumed will still be derived from fossil fuels ENERGY DEMAND+1.2/year, 2005-2030+0.7%/year 2015-2030 +2.0%/year 2005-2015Billion17% 7% 25%10 +1.0% 8200+4.2%350 300+1.2% +1.8%/year1980-200513% 6% 25%150250 2006 100 4 +1.2% 2 +0.2%2005 203013% 6% 25% +1.8% 17% 43%198021% 21% 35%2005 Gas Coal150 +5.7% 50 100 50 +2.2% 01980 2005 Non-OECD OECD 203030%2030+0.6% 01980 2005 2030Oil Nuclear19800Source: United Nations, IEA, Total. +X% = Average annual growth, 2005-2030* Primary energy Source: Total and IEA.Renewables (including hydroelectricity, biomass and biofuels)]]></raw>
		<basicChars><![CDATA[Interview with Christophe de MargerieI think it’s vitally necessary to broaden the range of energy sources in order to secure the future and protect the climate.What does Total think of the various environmental initiatives undertaken in 2007, such as France’s Grenelle Environment Forum, the European Commission’s energy and climate package, and the United Nations Climate Change Conference in Bali? Without going into too much detail, I’d like to brieﬂy touch on four points. First, this consensus-building process involving government, associations, businesses and unions has enabled stakeholders to listen to what everyone else has to say about the environment and better understand each other’s expectations and needs. In this way, it has led to a number of practical recommendations. The process has also helped to break down the wall of distrust that too often separates business and civil society on these issues. Second, we support the commitment expressed by France andthe European Union to lead by example, but feel that this shouldn’t be an excuse for overregulation. As far as possible, standards should be deﬁned at the E.U. level, making sure that European companies remain competitive in the global marketplace. Third, the climate issue is by nature a planet-wide concern. That’s why I’m so pleased that the United States and China returned to the fold at the Bali conference, with everyone pledging to reduce their emissions. Fourth and last, I can conﬁrm that Total will actively participate in the various programs that support the often voluntary initiatives that we have deployed for many years. Experience has taught us, sometimes painfully, just how important environmental stewardship and safety are for Total, and how they can play such a critical role in driving continuous improvement and safety are for Total, and how they can play such a critical role in driving continuous improvement ■2030 OUTLOOKPopulation and economic growth changes the outlook for 2030 POPULATION GROSS DOMESTIC PRODUCT BASED ON PURCHASING POWER PARITYTrillion $ 2005 Mboe/dWORLD ENERGY DEMAND*In 2030, three-quarters of energy consumed will still be derived from fossil fuels ENERGY DEMAND+1.2/year, 2005-2030+0.7%/year 2015-2030 +2.0%/year 2005-2015Billion17% 7% 25%10 +1.0% 8200+4.2%350 300+1.2% +1.8%/year1980-200513% 6% 25%150250 2006 100 4 +1.2% 2 +0.2%2005 203013% 6% 25% +1.8% 17% 43%198021% 21% 35%2005 Gas Coal150 +5.7% 50 100 50 +2.2% 01980 2005 Non-OECD OECD 203030%2030+0.6% 01980 2005 2030Oil Nuclear19800Source: United Nations, IEA, Total. +X% = Average annual growth, 2005-2030* Primary energy Source: Total and IEA.Renewables (including hydroelectricity, biomass and biofuels)]]></basicChars>
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		<raw><![CDATA[CORPORATE PROFILE 05 Stakeholders 06 Total’s Activities 08 Investing for the Future 10 Our Employees 12 Our PrinciplesBenefiting Our StakeholdersCUSTOMERSDownstream revenue:SUPPLIERSAround 50,000 active supplierse119BChemicals revenue:e26Bin purchases1e20BCIVIL SOCIETY CENTRAL, REGIONAL AND LOCAL GOVERNMENTSIncome and other taxes: of which 71.6% in non-OECD countries2 130 countriese124Min community spending, of which 79.5% in non-OECD countries Corporate philanthropy (community support and heritage) and the Corporate Foundation for Biodiversity and the Sea: over €13Me17.6BAdjusted net income:e12.2BEMPLOYEES GROWING OUR BUSINESSGross capital expenditure: €12.6B forecast for 2008 96,442 employees Compensation:e11.7BSHAREHOLDERS88% of our share capital held by institutional shareholders Dividend up 11% for 2007 to €2.07 per share Dividends paid:e6.1BRetD budget: €594M in 2007 €654M forecast for 2008More than 100,000 employee and retiree shareholderse4.7BNet share buybacks: €1.5B1. 2007 estimate, excluding purchases of crude oil, petroleum products and feedstock. 2. Current tax liability (corporate income tax, taxes paid to Middle East oil-producing countries for the portion which Total held historically as concessions, and production taxes), as booked.Total • ]]></raw>
		<basicChars><![CDATA[CORPORATE PROFILE 05 Stakeholders 06 Total’s Activities 08 Investing for the Future 10 Our Employees 12 Our PrinciplesBenefiting Our StakeholdersCUSTOMERSDownstream revenue:SUPPLIERSAround 50,000 active supplierse119BChemicals revenue:e26Bin purchases1e20BCIVIL SOCIETY CENTRAL, REGIONAL AND LOCAL GOVERNMENTSIncome and other taxes: of which 71.6% in non-OECD countries2 130 countriese124Min community spending, of which 79.5% in non-OECD countries Corporate philanthropy (community support and heritage) and the Corporate Foundation for Biodiversity and the Sea: over €13Me17.6BAdjusted net income:e12.2BEMPLOYEES GROWING OUR BUSINESSGross capital expenditure: €12.6B forecast for 2008 96,442 employees Compensation:e11.7BSHAREHOLDERS88% of our share capital held by institutional shareholders Dividend up 11% for 2007 to €2.07 per share Dividends paid:e6.1BRetD budget: €594M in 2007 €654M forecast for 2008More than 100,000 employee and retiree shareholderse4.7BNet share buybacks: €1.5B1. 2007 estimate, excluding purchases of crude oil, petroleum products and feedstock. 2. Current tax liability (corporate income tax, taxes paid to Middle East oil-producing countries for the portion which Total held historically as concessions, and production taxes), as booked.Total • ]]></basicChars>
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	<page id="10">
		<raw><![CDATA[CORPORATE PROFILE 05 Stakeholders 06 Total’s Activities 08 Investing for the Future 10 Our Employees 12 Our PrinciplesTotal’s ActivitiesTotal’s activities are organized in three business segments. The Upstream segment covers exploration, development and production of oil and natural gas and development and production of liqueﬁed natural gas (LNG). It also encompasses our new energies activities. The Downstream segment spans reﬁning, marketing, trading and shipping of crude oil and petroleum products. The Chemicals segment consists of Base Chemicals (petrochemicals and fertilizers) and Specialty Chemicals, whose products are marketed to industry and consumers.UPSTREAMOil and gas exploration and production139 main ﬁelds for 2007 production of 2.39 million barrels of oil equivalent per day: 63% liquids 37% natural gasOffshore platform Onshore platformProved and probable reserves20 billion barrels of oil equivalent1 Reserve life of more than 20 years at current production ratesLiqueﬁed natural gasInterests in 9 liquefaction plants and capacity reservations in 6 regasiﬁcation terminals 9.1 million metric tons of LNG marketed in 2007Adjusted net income by business segment: 12.2 billion7%72%Liquefaction plant21%Gross capital expenditure: Aval Amont Chimie 11.7 billion0.4% 7.8%HoldingSolar energyAnnual production capacity: 67 MW-peak for Tenesol 80 MW-peak for Photovoltech16.0%75.8%Upstream ChemicalsDownstream Holding Company1. 20 billion boe of proved and probable reserves at end-2007 covered by EetP contracts in ﬁelds where wells have already been drilled and for which technical studies have demonstrated ﬁnancial viability with a Brent price of $60/b; also includes share of Joslyn oil sands to be developed through open-pit mining.]]></raw>
		<basicChars><![CDATA[CORPORATE PROFILE 05 Stakeholders 06 Total’s Activities 08 Investing for the Future 10 Our Employees 12 Our PrinciplesTotal’s ActivitiesTotal’s activities are organized in three business segments. The Upstream segment covers exploration, development and production of oil and natural gas and development and production of liqueﬁed natural gas (LNG). It also encompasses our new energies activities. The Downstream segment spans reﬁning, marketing, trading and shipping of crude oil and petroleum products. The Chemicals segment consists of Base Chemicals (petrochemicals and fertilizers) and Specialty Chemicals, whose products are marketed to industry and consumers.UPSTREAMOil and gas exploration and production139 main ﬁelds for 2007 production of 2.39 million barrels of oil equivalent per day: 63% liquids 37% natural gasOffshore platform Onshore platformProved and probable reserves20 billion barrels of oil equivalent1 Reserve life of more than 20 years at current production ratesLiqueﬁed natural gasInterests in 9 liquefaction plants and capacity reservations in 6 regasiﬁcation terminals 9.1 million metric tons of LNG marketed in 2007Adjusted net income by business segment: 12.2 billion7%72%Liquefaction plant21%Gross capital expenditure: Aval Amont Chimie 11.7 billion0.4% 7.8%HoldingSolar energyAnnual production capacity: 67 MW-peak for Tenesol 80 MW-peak for Photovoltech16.0%75.8%Upstream ChemicalsDownstream Holding Company1. 20 billion boe of proved and probable reserves at end-2007 covered by EetP contracts in ﬁelds where wells have already been drilled and for which technical studies have demonstrated ﬁnancial viability with a Brent price of $60/b; also includes share of Joslyn oil sands to be developed through open-pit mining.]]></basicChars>
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	<page id="11">
		<raw><![CDATA[DOWNSTREAMRefiningJ 25 refineries J Refinery throughput of 2.3 million barrels per day: J 21% gasoline J 8% aviation fuel J 30% kerosene and diesel J 23% fuel oil and fuel J 18% otherCHEMICALSRevenueJ Base Chemicals: c12.6 billion J Specialty Chemicals: c7.2 billionPetrochemicalsTotal Petrochemicals J 15 production plants in 9 countriesTankerBase ChemicalsShippingJ 128 million metric tons of petroleum products J 3,300 charters J Time-charter fleet comprising 65 tankers, with an average age of less than 5 yearsRefineryFertilizersGPN J 6 production plants in France, Belgium and the NetherlandsTradingJ 9 offices marketing J 5 million barrels per day of oil and refined productsRoad transportationJ More than 300 million kilometers traveledFuel depotSpecialty ChemicalsElastomer processingHutchinson J 83 production plants in 25 countriesMarketingJ Nearly 16,500 service stations J Nearly 3 billion barrels per day sold in 2007 J 1.6 million metric tons of biofuel blended in fuel sold in EuropeResinsCray Valley/CCP/Sartomer J 50 production plants in 16 countriesElectroplatingAtotech J 18 production plants in 11 countriesAdhesivesBostik J 53 production plants in 17 countriesTotal • ]]></raw>
		<basicChars><![CDATA[DOWNSTREAMRefiningJ 25 refineries J Refinery throughput of 2.3 million barrels per day: J 21% gasoline J 8% aviation fuel J 30% kerosene and diesel J 23% fuel oil and fuel J 18% otherCHEMICALSRevenueJ Base Chemicals: c12.6 billion J Specialty Chemicals: c7.2 billionPetrochemicalsTotal Petrochemicals J 15 production plants in 9 countriesTankerBase ChemicalsShippingJ 128 million metric tons of petroleum products J 3,300 charters J Time-charter fleet comprising 65 tankers, with an average age of less than 5 yearsRefineryFertilizersGPN J 6 production plants in France, Belgium and the NetherlandsTradingJ 9 offices marketing J 5 million barrels per day of oil and refined productsRoad transportationJ More than 300 million kilometers traveledFuel depotSpecialty ChemicalsElastomer processingHutchinson J 83 production plants in 25 countriesMarketingJ Nearly 16,500 service stations J Nearly 3 billion barrels per day sold in 2007 J 1.6 million metric tons of biofuel blended in fuel sold in EuropeResinsCray Valley/CCP/Sartomer J 50 production plants in 16 countriesElectroplatingAtotech J 18 production plants in 11 countriesAdhesivesBostik J 53 production plants in 17 countriesTotal • ]]></basicChars>
	</page>
	<page id="12">
		<raw><![CDATA[CORPORATE PROFILE 05 Stakeholders 06 Total’s Activities 08 Investing for the Future 10 Our Employees 12 Our PrinciplesInvesting for the FutureProved and probable reserves11Bboe 0.5–1 Bboe 0.5 BboeGR EENLAND (DENMARK)Project statusPlanned (design/development/ construction) In productionALASK A (U.S.A.)Joslyn1 12x100 kboe/dSurmontPhase 1: 25 kboe/d Phases 2 and 3: 170 kboe/dCANADAEURUPSTREAMTechnological proficiencyWeyburnCO2 injection RetD + enhanced oil recovery1 Extra-heavy oil 2 Heavy oil 3 Deepwater 4 High pressure/high temperatureOther liquids Historical concessions Gas projectsPort ArthurInvest.: $2.2BUNITED STATES OF AMERICA1 BEL 2 LITH 3 LAT 4 EST 5 SLO 5' CZE 6 BEL 7 NET 8 LUX 9 SWI 10 AUS 11 HUN 12 ALB 13 MOL3Sabine Pass26 bcm/yearTahiti3135 kboe/dCUBA HAITI JAMAICAAltamira6.7 bcm/yearBELIZE GUATEMALALNG:LNG upstream Regasification capacityREP. SANTO DOMINGO PORTO RICODOWNSTREAMMajor capital spending programs to upgrade our refining baseAMERICA1 GUYANA 2 SURINAME 3 FRENCH GUIANA 4 EL SALVADORHONDURAS 4 NICARAGUAPetroCedeñoVENEZUELA 1 2 3COSTA RICA PANAMA COLOMBIA ECUADOR1200 kboe/d1 2 3 4Distillate hydrocracker Sulfur recovery unit Upgrade/expansion New refineryAlwyn140 kboe/dPERU BRAZILCHEMICALSMajor Petrochemicals projectsElgin-Franklin 230 kboe/d 4 Gonfreville1 2Invest. : 600MBOLIVIA PARAGUAYGreater Ekofisk Vallhall Area433 kboe/d1 Upgrade/expansion 2 Ethane crackerLindsey1.8 Mt/yearPhotovoltech2SECURING THE FUTURECO2 capture and sequestration80 MW-peakCHILE ARGENTINAURUGUAYSouth Hook21 bcm/yearMTODemonstrationPhotovoltaic solar energy:Photovoltaic cell and solar panel productionNormandy12.4 Mt/year1Tenesol17 MW-peakLeuna 2 1 Mt/year Fos Cavaou8.25 bcm/year1 Module manufacture, photovoltaic systemdesign, installation and monitoringLacq150 kt pilot2 Photovoltaic cell manufactureMain decentralized rural electrification (DRE) projects Alternative liquid hydrocarbonsAdria LNG10 bcm/yearHuelva12.1 Mt/yearTempa Rossa2 50 kboe/d]]></raw>
		<basicChars><![CDATA[CORPORATE PROFILE 05 Stakeholders 06 Total’s Activities 08 Investing for the Future 10 Our Employees 12 Our PrinciplesInvesting for the FutureProved and probable reserves11Bboe 0.5–1 Bboe 0.5 BboeGR EENLAND (DENMARK)Project statusPlanned (design/development/ construction) In productionALASK A (U.S.A.)Joslyn1 12x100 kboe/dSurmontPhase 1: 25 kboe/d Phases 2 and 3: 170 kboe/dCANADAEURUPSTREAMTechnological proficiencyWeyburnCO2 injection RetD + enhanced oil recovery1 Extra-heavy oil 2 Heavy oil 3 Deepwater 4 High pressure/high temperatureOther liquids Historical concessions Gas projectsPort ArthurInvest.: $2.2BUNITED STATES OF AMERICA1 BEL 2 LITH 3 LAT 4 EST 5 SLO 5' CZE 6 BEL 7 NET 8 LUX 9 SWI 10 AUS 11 HUN 12 ALB 13 MOL3Sabine Pass26 bcm/yearTahiti3135 kboe/dCUBA HAITI JAMAICAAltamira6.7 bcm/yearBELIZE GUATEMALALNG:LNG upstream Regasification capacityREP. SANTO DOMINGO PORTO RICODOWNSTREAMMajor capital spending programs to upgrade our refining baseAMERICA1 GUYANA 2 SURINAME 3 FRENCH GUIANA 4 EL SALVADORHONDURAS 4 NICARAGUAPetroCedeñoVENEZUELA 1 2 3COSTA RICA PANAMA COLOMBIA ECUADOR1200 kboe/d1 2 3 4Distillate hydrocracker Sulfur recovery unit Upgrade/expansion New refineryAlwyn140 kboe/dPERU BRAZILCHEMICALSMajor Petrochemicals projectsElgin-Franklin 230 kboe/d 4 Gonfreville1 2Invest. : 600MBOLIVIA PARAGUAYGreater Ekofisk Vallhall Area433 kboe/d1 Upgrade/expansion 2 Ethane crackerLindsey1.8 Mt/yearPhotovoltech2SECURING THE FUTURECO2 capture and sequestration80 MW-peakCHILE ARGENTINAURUGUAYSouth Hook21 bcm/yearMTODemonstrationPhotovoltaic solar energy:Photovoltaic cell and solar panel productionNormandy12.4 Mt/year1Tenesol17 MW-peakLeuna 2 1 Mt/year Fos Cavaou8.25 bcm/year1 Module manufacture, photovoltaic systemdesign, installation and monitoringLacq150 kt pilot2 Photovoltaic cell manufactureMain decentralized rural electrification (DRE) projects Alternative liquid hydrocarbonsAdria LNG10 bcm/yearHuelva12.1 Mt/yearTempa Rossa2 50 kboe/d]]></basicChars>
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	<page id="13">
		<raw><![CDATA[Snøhvit4.2 Mt/yearShtokmanReserves: 3.7 tcm and more than 31 Mt of condensateSnøhvitCO2 reinjection in an aquiferICELAND NORWAYSWEDEN FINLAND 4 RUSSIALARUS HUANIA TVIA TONIA OVAKIA ECH REP. LGIUM THERLANDS XEMBURG ITZERLAND STRIA NGARY BANIA LDOVAROPEIRLAND3 U-K DENMARK 7 GERMANY POLAND 5 11 216Kashagan1.5 Mboe/d KAZAKHSTAN16 14 TURKEY CYPRUS SYRIA IRAQ 1 5 6 OMAN INDIA Hazira IRAN 15 UZBEKISTAN TURKMENISTAN KIRGHISTAN TADJIKISTAN CHINA 1385'DaesanCracker/aromatics hub MONGOLIA Invest : $600MFRANCE910UKRAINE1ROMANIA EX. YUG. ITALY 12SPAIN PORTUGALBULGARIASuligeGREECENORTH KOREA SOUTH KOREADMEJAPAN80 kt/yearMOROCCOArzewTUNISIA4AFGHANISTANDREMOROCCO (SAHAR A OCCIDENTAL)58,000 homes1.1 Mt/year 2 ALGERIALIBYA EGYPT32TIB ET (CHINA)PAKISTAN89 7 BIRMANIE 13OS LASAUDI ARABIATAIWANMAURITANIA MALI 5,500 homes SENEGAL 1 2 BURKINA FASO IVORY COAST GHANA 4 NIGERDRE3.4 bcm/yearE ND LA AI THNLNG / Brass LNGNIGERIACHADSUDAN 9 ETHIOPIA UGANDAYEMENGUINEA 3 LIBERIANLNG T1-T6: 21.9 Mt/year NLNG T7: 8.5 Mt/year CENTRAL AFRICAN Brass LNG: 10 Mt/year REPUBLIC6 CONGO10VIETNAMPHILIPPINES5SR˙ LANKA SOMALIA M A L A Y S I A 11AkpoCAMEROON12AFRICA 1 GAMBIA Usan2 GUINEA-BISSAU 3 SIERRA LEONE 4 TOGO 5 BENIN 6 EQU. GUI. 7 RWANDA 8 BURUNDI 9 DJIBOUTI 10 MALAWI 11 ZIMBABWE 12 SWAZILAND 13 LESOTHO3225 kboe/dGABONKENYAAngola LNGZAIRE7 8 TANZANIA3180 kboe/d5.2 Mt/yearANGOLA ZAMBIADalia, Rosa Pazflor200 kboe/d10 MOZAMBIQUE MADAGASCAR3240 and 150 kboe/dNAMIBIADRE341,000 BOTSWANA homes1112Tenesol Manufacturing1SOUTH AFRICA132 3 4 5 6 7 8 9 10 11 12 13 14 15 16ASIA-OCEANIA 1 KUWE TJORDANIA ISRAˇ L LEBANON QATAR UN. ARAB EMIRATES BANGLADESH NEPAL BHOUTAN KAMPUCHEA SINGAPOR BRUNEI HONG KONG ARMENIA AZEBAIJAN GEORGIAINDONMahakamE S I578 kboe/dANEW GUINEAIndonesia Ichthys LNG8.4 Mt/yearAUSTRALIAMemorandum of understanding to share data from the Lacq pilot in France50 MW-peakQatargas – Qatargas II9.9 Mt/year 7.8 Mt/yearQatofin21.3 Mt/yearQapco10.7 Mt/yearTASMANIA NOUVELLEZELANDEDolphin500 kboe/dAdgas5.6 Mt/yearJubail41. 20 billion boe of proved and probable reserves at end-2007 covered by EetP contracts in ﬁelds where wells have already been drilled and for which technical studies have demonstrated ﬁnancial viability with a Brent price of $60/b; also includes share of Joslyn oil sands to be developed through open-pit mining.400 kb/dOman LNG – Qalhat LNG7.2 Mt/year 3.6 Mt/yearGasco Yemen LNG6.7 Mt/yearADCO3.5 Mt/year1.4 Mboe/dTotal]]></raw>
		<basicChars><![CDATA[Snøhvit4.2 Mt/yearShtokmanReserves: 3.7 tcm and more than 31 Mt of condensateSnøhvitCO2 reinjection in an aquiferICELAND NORWAYSWEDEN FINLAND 4 RUSSIALARUS HUANIA TVIA TONIA OVAKIA ECH REP. LGIUM THERLANDS XEMBURG ITZERLAND STRIA NGARY BANIA LDOVAROPEIRLAND3 U-K DENMARK 7 GERMANY POLAND 5 11 216Kashagan1.5 Mboe/d KAZAKHSTAN16 14 TURKEY CYPRUS SYRIA IRAQ 1 5 6 OMAN INDIA Hazira IRAN 15 UZBEKISTAN TURKMENISTAN KIRGHISTAN TADJIKISTAN CHINA 1385'DaesanCracker/aromatics hub MONGOLIA Invest : $600MFRANCE910UKRAINE1ROMANIA EX. YUG. ITALY 12SPAIN PORTUGALBULGARIASuligeGREECENORTH KOREA SOUTH KOREADMEJAPAN80 kt/yearMOROCCOArzewTUNISIA4AFGHANISTANDREMOROCCO (SAHAR A OCCIDENTAL)58,000 homes1.1 Mt/year 2 ALGERIALIBYA EGYPT32TIB ET (CHINA)PAKISTAN89 7 BIRMANIE 13OS LASAUDI ARABIATAIWANMAURITANIA MALI 5,500 homes SENEGAL 1 2 BURKINA FASO IVORY COAST GHANA 4 NIGERDRE3.4 bcm/yearE ND LA AI THNLNG / Brass LNGNIGERIACHADSUDAN 9 ETHIOPIA UGANDAYEMENGUINEA 3 LIBERIANLNG T1-T6: 21.9 Mt/year NLNG T7: 8.5 Mt/year CENTRAL AFRICAN Brass LNG: 10 Mt/year REPUBLIC6 CONGO10VIETNAMPHILIPPINES5SR˙ LANKA SOMALIA M A L A Y S I A 11AkpoCAMEROON12AFRICA 1 GAMBIA Usan2 GUINEA-BISSAU 3 SIERRA LEONE 4 TOGO 5 BENIN 6 EQU. GUI. 7 RWANDA 8 BURUNDI 9 DJIBOUTI 10 MALAWI 11 ZIMBABWE 12 SWAZILAND 13 LESOTHO3225 kboe/dGABONKENYAAngola LNGZAIRE7 8 TANZANIA3180 kboe/d5.2 Mt/yearANGOLA ZAMBIADalia, Rosa Pazflor200 kboe/d10 MOZAMBIQUE MADAGASCAR3240 and 150 kboe/dNAMIBIADRE341,000 BOTSWANA homes1112Tenesol Manufacturing1SOUTH AFRICA132 3 4 5 6 7 8 9 10 11 12 13 14 15 16ASIA-OCEANIA 1 KUWE TJORDANIA ISRAˇ L LEBANON QATAR UN. ARAB EMIRATES BANGLADESH NEPAL BHOUTAN KAMPUCHEA SINGAPOR BRUNEI HONG KONG ARMENIA AZEBAIJAN GEORGIAINDONMahakamE S I578 kboe/dANEW GUINEAIndonesia Ichthys LNG8.4 Mt/yearAUSTRALIAMemorandum of understanding to share data from the Lacq pilot in France50 MW-peakQatargas – Qatargas II9.9 Mt/year 7.8 Mt/yearQatofin21.3 Mt/yearQapco10.7 Mt/yearTASMANIA NOUVELLEZELANDEDolphin500 kboe/dAdgas5.6 Mt/yearJubail41. 20 billion boe of proved and probable reserves at end-2007 covered by EetP contracts in ﬁelds where wells have already been drilled and for which technical studies have demonstrated ﬁnancial viability with a Brent price of $60/b; also includes share of Joslyn oil sands to be developed through open-pit mining.400 kb/dOman LNG – Qalhat LNG7.2 Mt/year 3.6 Mt/yearGasco Yemen LNG6.7 Mt/yearADCO3.5 Mt/year1.4 Mboe/dTotal]]></basicChars>
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	<page id="14">
		<raw><![CDATA[CORPORATE PROFILE 05 Stakeholders 06 Total’s Activities 08 Investing for the Future 10 Our Employees 12 Our PrinciplesË OUR COMMITMENTSdiscrimination employee savings of our employeesOur EmployeesInnovation and state-of-the-art technology are key drivers of our growth strategy and the reason why Total is counting more than ever on the talent of our employees to keep expanding. We manage our human resources based on the principles of fairness, diversity and equal opportunity, employee dialogue and skills development. Today more than 96,000 men and women support Total’s business purpose: supplying the world with the energy it needs today and inventing the energies of tomorrow.A Multicultural CompanyWith employees of 133 different nationalities, Total is a multicultural company open to the world. Non-French nationals already make up 62% of our total workforce and should continue to grow in number, since they account for 83% of all permanent contract hires and 72% of permanent contract hires just among managers. A high proportion of our non-French hires take place in non-OECD countries, where Total is committed to hiring and training local employees (see page 39). Workforce by region (96,442 on December 31, 2007)28.4%0.6% 8.6% 0.2% 38.7% 6.6% 8.3% 0.4% 8.2% France Europe (excl. France) Middle East Asia South America Africa Pacific North AmericaPromoting Diversity and Fighting DiscriminationDespite our strongly international makeup, we still need to increase the number of non-French managers at Total. In 2007, 22% of our senior executives were non-French nationals. Our goal for 2010 is to raise that ﬁgure to 25%. Women are also a focus of our diversity policy. We are aiming to have 11% of our senior management positions held by women in 2010, up from 8% in 2007. To employ a workforce that is representative of civil society, we are continuing our efforts to bolster all other aspects of diversity, including the hiring and nurturing of local nationals, the ﬁght against discrimination of any type, and support for the disabled.www.total.com/csr – Social ResponsibilityFrench overseas departments and territoriesWe are aiming to have 22% of our management positions held by women in 2010.in our fast-growing regions, with an average number of training days per employee of 13 in Africa, 13.9 in the Middle East and 10.5 in Asia, compared with a company-wide average of 6.3. Total’s training initiatives also educate our employees about our social responsibilities. Each year, several thousand people — more than 3,000 of whom enrolled in a Université Total course in 2007 — attend our various orientation, management, ethics, environmental and industrial safety programs.www.total.com/csr – Social ResponsibilityTraining As a Core ResponsibilityTraining equips each Total employee to effectively meet today’s emerging challenges, which include increasingly complex projects, evolving energy issues and the geographical expansion of our operations. All employees are entitled to training tailored to their needs throughout their careers. Training is especially intensiveA Fair, Comprehensive Compensation PolicyIn conjunction with our career management and training policies, our compensation policy attracts, retains and incentivizes employees. It takes intoaccount local factors such as legislation, economic environment and the job market. Besides wanting to stay competitive by paying median wages in a speciﬁc market, Total awards merit raises to ensure fair treatment Group-wide. We also reward personal performance, through bonuses and other incentives, as well as giving employees a ﬁnancial stake in our performance. Total grants performance shares, allowed under French law since 2004, to a growing number of employees when company-wide ﬁnancial performance targets are met. Our performance share and stock option plans were open to 8,600 employees of all occupational categories in 2007. To make sure that the system is fair, ﬁrst-time grantees account for about 45% of the beneﬁciaries. Since 2005, 13,400 employees have beneﬁted from these plans.]]></raw>
		<basicChars><![CDATA[CORPORATE PROFILE 05 Stakeholders 06 Total’s Activities 08 Investing for the Future 10 Our Employees 12 Our PrinciplesË OUR COMMITMENTSdiscrimination employee savings of our employeesOur EmployeesInnovation and state-of-the-art technology are key drivers of our growth strategy and the reason why Total is counting more than ever on the talent of our employees to keep expanding. We manage our human resources based on the principles of fairness, diversity and equal opportunity, employee dialogue and skills development. Today more than 96,000 men and women support Total’s business purpose: supplying the world with the energy it needs today and inventing the energies of tomorrow.A Multicultural CompanyWith employees of 133 different nationalities, Total is a multicultural company open to the world. Non-French nationals already make up 62% of our total workforce and should continue to grow in number, since they account for 83% of all permanent contract hires and 72% of permanent contract hires just among managers. A high proportion of our non-French hires take place in non-OECD countries, where Total is committed to hiring and training local employees (see page 39). Workforce by region (96,442 on December 31, 2007)28.4%0.6% 8.6% 0.2% 38.7% 6.6% 8.3% 0.4% 8.2% France Europe (excl. France) Middle East Asia South America Africa Pacific North AmericaPromoting Diversity and Fighting DiscriminationDespite our strongly international makeup, we still need to increase the number of non-French managers at Total. In 2007, 22% of our senior executives were non-French nationals. Our goal for 2010 is to raise that ﬁgure to 25%. Women are also a focus of our diversity policy. We are aiming to have 11% of our senior management positions held by women in 2010, up from 8% in 2007. To employ a workforce that is representative of civil society, we are continuing our efforts to bolster all other aspects of diversity, including the hiring and nurturing of local nationals, the ﬁght against discrimination of any type, and support for the disabled.www.total.com/csr – Social ResponsibilityFrench overseas departments and territoriesWe are aiming to have 22% of our management positions held by women in 2010.in our fast-growing regions, with an average number of training days per employee of 13 in Africa, 13.9 in the Middle East and 10.5 in Asia, compared with a company-wide average of 6.3. Total’s training initiatives also educate our employees about our social responsibilities. Each year, several thousand people — more than 3,000 of whom enrolled in a Université Total course in 2007 — attend our various orientation, management, ethics, environmental and industrial safety programs.www.total.com/csr – Social ResponsibilityTraining As a Core ResponsibilityTraining equips each Total employee to effectively meet today’s emerging challenges, which include increasingly complex projects, evolving energy issues and the geographical expansion of our operations. All employees are entitled to training tailored to their needs throughout their careers. Training is especially intensiveA Fair, Comprehensive Compensation PolicyIn conjunction with our career management and training policies, our compensation policy attracts, retains and incentivizes employees. It takes intoaccount local factors such as legislation, economic environment and the job market. Besides wanting to stay competitive by paying median wages in a speciﬁc market, Total awards merit raises to ensure fair treatment Group-wide. We also reward personal performance, through bonuses and other incentives, as well as giving employees a ﬁnancial stake in our performance. Total grants performance shares, allowed under French law since 2004, to a growing number of employees when company-wide ﬁnancial performance targets are met. Our performance share and stock option plans were open to 8,600 employees of all occupational categories in 2007. To make sure that the system is fair, ﬁrst-time grantees account for about 45% of the beneﬁciaries. Since 2005, 13,400 employees have beneﬁted from these plans.]]></basicChars>
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	<page id="15">
		<raw><![CDATA[&amp;gt;To meet tomorrow’s challenges, Total wants to hire employees of different origins and educational backgrounds and provide them with the resources to apply their talent to promote our joint success. PROTECTING EMPLOYEESDue to its geographical locations and the nature of its operations, the oil and chemical industry can pose both property and personal safety risks. Managing these risks more effectively, improving employee safety and health and ensuring workforce security are priorities at Total. To learn more, see pages 29, 30 and 45 of this report or go to our Web site:www.total.com/csrPermanent contract hires werecompared to 2006, with 10,266 new employeesup 19%Workforce by business1.3% 14.4% 1.3% 0.5%35.0%Expanding the Social Safety Net and Employee SavingsIn order to be fair to all employees, we are striving to expand our social safety net and employee savings plans worldwide, to provide all our employees with equivalent beneﬁts, taking into account the local environment. In 2007, 74% had insurance coverage offering death beneﬁts equal to at least two years’ gross salary, a 2% increase over 2006. A strong advocate of employee saving, we regularly carry out employee-only share issues, most recently in March 2008. Some 32,000 people purchased 216 million worth of shares.47.5% Exploration et Production Gas et Power Refining et Marketing Chemicals Trading et Shipping Holding CompanyGauging Employee SatisfactionIn 2007, we conducted our biennial employee survey to gauge employee satisfaction and commitment. The scope of the Total SURVEY was expanded to include smaller or recently integrated operations as well. More than 51,000 employees from 238 units in 80 countries were surveyed, with a response rate of 61%. The overall satisfaction level is 74%. In addition, 73% of our employees report that their work gives them a sense of personal accomplishment ■Total]]></raw>
		<basicChars><![CDATA[&amp;gt;To meet tomorrow’s challenges, Total wants to hire employees of different origins and educational backgrounds and provide them with the resources to apply their talent to promote our joint success. PROTECTING EMPLOYEESDue to its geographical locations and the nature of its operations, the oil and chemical industry can pose both property and personal safety risks. Managing these risks more effectively, improving employee safety and health and ensuring workforce security are priorities at Total. To learn more, see pages 29, 30 and 45 of this report or go to our Web site:www.total.com/csrPermanent contract hires werecompared to 2006, with 10,266 new employeesup 19%Workforce by business1.3% 14.4% 1.3% 0.5%35.0%Expanding the Social Safety Net and Employee SavingsIn order to be fair to all employees, we are striving to expand our social safety net and employee savings plans worldwide, to provide all our employees with equivalent beneﬁts, taking into account the local environment. In 2007, 74% had insurance coverage offering death beneﬁts equal to at least two years’ gross salary, a 2% increase over 2006. A strong advocate of employee saving, we regularly carry out employee-only share issues, most recently in March 2008. Some 32,000 people purchased 216 million worth of shares.47.5% Exploration et Production Gas et Power Refining et Marketing Chemicals Trading et Shipping Holding CompanyGauging Employee SatisfactionIn 2007, we conducted our biennial employee survey to gauge employee satisfaction and commitment. The scope of the Total SURVEY was expanded to include smaller or recently integrated operations as well. More than 51,000 employees from 238 units in 80 countries were surveyed, with a response rate of 61%. The overall satisfaction level is 74%. In addition, 73% of our employees report that their work gives them a sense of personal accomplishment ■Total]]></basicChars>
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	<page id="16">
		<raw><![CDATA[CORPORATE PROFILE 05 Stakeholders 06 Total’s Activities 08 Investing for the Future 10 Our Employees 12 Our PrinciplesËCode of Conduct has been translated into 16 languages.Our PrinciplesWe seek to anchor our growth in a set of values and principles that clearly set forth our ethical commitments and responsibility in each of our businesses. We verify their application through audits and reporting procedures.Code of ConductWe afﬁrm our values of respect, responsibility and exemplary behavior in our Code of Conduct. In it, we set out our business principles and commitments to our stakeholders, including employees, customers, shareholders, suppliers and service providers, business partners and host countries. For Total employees, the Code serves as a guide in their day-to-day decision-making. It is also a reminder of the Group’s support for a number of universal guidelines, including the Universal Declaration of Human Rights, the fundamental conventions of the International Labour Organization, the OECD Guidelines for Multinational Enterprises and the principles of the United Nations Global Compact. To ensure that our commitments as outlined in the Code of Conduct are fully understood and embraced worldwide, the Code has been translated into 16 languages. Appropriate application of the Code of Conduct is veriﬁed by accreditation company GoodCorporation through ethical assessments conducted at certain sites (see page 27). The Code of Conduct is available in English and French on our Web site.www.total.com/csr – Business PrinciplesThe deployment of safety and environmental management systems at our facilities is a key factor in applying these principles (see pages 28 and 33). Total has pledged to implement an environmental management system compliant with the ISO 14001 standard at all our major industrial sites by 2009. In addition, a number of environmental reporting indicators are veriﬁed by outside auditors each year. In the realm of safety, safety management systems (SMS) will be deployed at 95% of Total sites presenting technological risks by 2009. Most of them are audited in accordance with externally recognized protocols. Finally, our Occupational Health and Hygiene Guidelines apply to all our major sites and we conduct annual occupational illness reporting (see page 30).A Social Responsibility Process Extended to SuppliersIn 2007, our Purchasing Coordination Unit issued the Fundamental Corporate Social Responsibility Principles for Purchasing to remind our suppliers that we expect them to apply business principles and practices that are aligned with our Code of Conduct and the Health Safety Environment Quality Charter. Its basic principles include ﬁghting bribery and corruption and preventing conﬂicts of interest; compliance with the law; principles and fundamental rights at work; security, health and safety; environmental stewardship; and economic and social development. Lastly, the principles state that suppliers may be audited as part of a continuous improvement process designed to foster fulﬁllment of their commitments.DECISION-MAKING PROCESS FOR INVESTMENTS Executive Committee Makes the investment decisions Risk Committee Addresses the acceptability of proposed investments based on standards and long-term outcomes Businesses Recommend new investments Threshold of 5 to 10 million, depending on the type of project Minimum proﬁtability target based on risks Reviews the following risks: - Financial and market - Country - Legal - Community - Environmental, safety, health Prepare detailed risk assessments using a standard, Group-wide methodSafety, Health and EnvironmentTotal considers operational safety, personal health and environmental protection top-tier priorities. Our policies in these areas are based on ten principles listed in our Health Safety Environment Quality Charter, available in the Environment and Society section of our Web site.www.total.com/csrOur project selection and investment decisions are referred for review to the Risk Committee, which uses a checklist revised in 2007 to ensure that all aspects of sustainable development are systematically taken into account, including biodiversity, climate change, community initiatives, security and industrial safety.]]></raw>
		<basicChars><![CDATA[CORPORATE PROFILE 05 Stakeholders 06 Total’s Activities 08 Investing for the Future 10 Our Employees 12 Our PrinciplesËCode of Conduct has been translated into 16 languages.Our PrinciplesWe seek to anchor our growth in a set of values and principles that clearly set forth our ethical commitments and responsibility in each of our businesses. We verify their application through audits and reporting procedures.Code of ConductWe afﬁrm our values of respect, responsibility and exemplary behavior in our Code of Conduct. In it, we set out our business principles and commitments to our stakeholders, including employees, customers, shareholders, suppliers and service providers, business partners and host countries. For Total employees, the Code serves as a guide in their day-to-day decision-making. It is also a reminder of the Group’s support for a number of universal guidelines, including the Universal Declaration of Human Rights, the fundamental conventions of the International Labour Organization, the OECD Guidelines for Multinational Enterprises and the principles of the United Nations Global Compact. To ensure that our commitments as outlined in the Code of Conduct are fully understood and embraced worldwide, the Code has been translated into 16 languages. Appropriate application of the Code of Conduct is veriﬁed by accreditation company GoodCorporation through ethical assessments conducted at certain sites (see page 27). The Code of Conduct is available in English and French on our Web site.www.total.com/csr – Business PrinciplesThe deployment of safety and environmental management systems at our facilities is a key factor in applying these principles (see pages 28 and 33). Total has pledged to implement an environmental management system compliant with the ISO 14001 standard at all our major industrial sites by 2009. In addition, a number of environmental reporting indicators are veriﬁed by outside auditors each year. In the realm of safety, safety management systems (SMS) will be deployed at 95% of Total sites presenting technological risks by 2009. Most of them are audited in accordance with externally recognized protocols. Finally, our Occupational Health and Hygiene Guidelines apply to all our major sites and we conduct annual occupational illness reporting (see page 30).A Social Responsibility Process Extended to SuppliersIn 2007, our Purchasing Coordination Unit issued the Fundamental Corporate Social Responsibility Principles for Purchasing to remind our suppliers that we expect them to apply business principles and practices that are aligned with our Code of Conduct and the Health Safety Environment Quality Charter. Its basic principles include ﬁghting bribery and corruption and preventing conﬂicts of interest; compliance with the law; principles and fundamental rights at work; security, health and safety; environmental stewardship; and economic and social development. Lastly, the principles state that suppliers may be audited as part of a continuous improvement process designed to foster fulﬁllment of their commitments.DECISION-MAKING PROCESS FOR INVESTMENTS Executive Committee Makes the investment decisions Risk Committee Addresses the acceptability of proposed investments based on standards and long-term outcomes Businesses Recommend new investments Threshold of 5 to 10 million, depending on the type of project Minimum proﬁtability target based on risks Reviews the following risks: - Financial and market - Country - Legal - Community - Environmental, safety, health Prepare detailed risk assessments using a standard, Group-wide methodSafety, Health and EnvironmentTotal considers operational safety, personal health and environmental protection top-tier priorities. Our policies in these areas are based on ten principles listed in our Health Safety Environment Quality Charter, available in the Environment and Society section of our Web site.www.total.com/csrOur project selection and investment decisions are referred for review to the Risk Committee, which uses a checklist revised in 2007 to ensure that all aspects of sustainable development are systematically taken into account, including biodiversity, climate change, community initiatives, security and industrial safety.]]></basicChars>
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	<page id="17">
		<raw><![CDATA[Ëthe principles of the Global Compact, as stated in our Code of Conduct. The Global Compact asks companies to embrace, support and enact, within their sphere of inﬂuence, a set of ten core values in the areas of human rights, labor standards, the environment, and anti-corruption.Security and Human RightsTotal operates in a number of countries in which social and political tensions require us to deploy a security policy to protect employees and installations. To ensure that we do this while upholding human rights, we follow the recommendations of the Voluntary Principles on Security and Human Rights (see page 45). This universal set of principles is designed to guide extractive companies in maintaining the safety and security of their operations within an operating framework that ensures respect for human rights and fundamental freedoms. Since 2006, Total has offered employee training in the Voluntary Principles, for security personnel and community relations, HSE, sustainable development and human resources managers, and in-house lawyers. Total was also involved in the International Petroleum Industry Environmental Conservation Association’s (IPIECA) initiative to develop the Human Rights Toolkit for the Oil and Gas Industry and uses it as a teaching aid in our internal programs to educate employees about human rights issues. IPIECA’s members include oil and gas companies and associations from around the world. Lastly, Total’s respect for human rights has been veriﬁed externally since 2002, since half of the evidence points in the assessments conducted by the Ethics Committee (see above) concern this subject.Responsible GovernanceSince Total is listed in both France and the United States, the legal framework for our corporate governance is set both by the French Commercial Code, the September 2002 Bouton Report and the January 2007 AFEP-MEDEF (French employer’s associations) Report in France and by the Sarbanes-Oxley Act in the United States. Total’s corporate governance is set out in the Rules of Procedure of the Board of Directors and in the rules of procedure of the three Board committees: the Audit Committee, the Nominating et Governance Committee and the Compensation Committee. The Nominating et Governance Committee recommends to the Board of Directors the persons that are qualiﬁed to be appointed as directors or corporate ofﬁcers by the Shareholders’ Meeting and recommends annually to the Board the list of directors who may be considered as independent directors. The Committee recommended that the Board consider a director to be independent when that director “has no relationship, of any nature, with the company, group or its management that could compromise the independent exercise of his judgment,” pursuant to the AFEP-MEDEF Report of 2002. The Financial Code of Ethics, which is based on our Code of Conduct, sets forth speciﬁc rules for the Chairman, Chief Executive Ofﬁcer, Chief Financial Ofﬁcer,Chief Accounting Ofﬁcer and the ﬁnancial and accounting ofﬁcers for its principal activities. Compensation for company ofﬁcers is set by the Board of Directors on the recommendation of the Compensation Committee. In the interests of transparency, the compensation paid to executive ofﬁcers is published in our Registration Document, which also provides detailed information on stock option awards and exercises granted to our principal executive ofﬁcers and employees. The Registration Document can be ordered or downloaded from our Web site.www.total.com/Investor-RelationsFostering Constructive Dialogue with StakeholdersTo put into practice the principles that guide our actions, it is essential to establish and maintain constructive dialogue with our internal and external stakeholders. Our policies are designed to consider the concerns and expectations of all parties, not just our own requirements. Locally, we have for several years deployed a stakeholder mapping tool that enables us to stress dialogue, consensus-building and partnership in our relations with local communities, on the front line ■GOOD GOVERNANCE STANDARDS Directors’ Percentage of independent relations with directors at December 31, 2007 one another and management Term of directors Statutory auditors Statutory auditors may not provide non-audit-related consulting services Board of Directors 66.7% (10 out of 15 directors) 3 years Audit Committee 100% 3 years Nominating et Governance Committee* 75% (3 out of 4) 3 years Compensation Committee* 100% 3 yearsIndependenceComply. Fees are detailed on page 93 of the 2007 Registration Document.Directors Involvement in decisions Number of meetings in 2007 Average attendance at Board and Committee meetings Assessment of Board procedures Shareholders Employees Attendance at Annual Shareholders’ Meeting Director representing employeesBoard of Directors 7 meetings 86.1%Audit Committee 6 meetings 100%Nominating et Governance Committee 2 meetings 87.5%Compensation Committee 1 meeting 66.66%Annual discussion February 2007: Discussion of the self-assessment ﬁndings 50.4% 1 director* The Nominating and Compensation Committee was split into two separate committees in February 2007.Total]]></raw>
		<basicChars><![CDATA[Ëthe principles of the Global Compact, as stated in our Code of Conduct. The Global Compact asks companies to embrace, support and enact, within their sphere of inﬂuence, a set of ten core values in the areas of human rights, labor standards, the environment, and anti-corruption.Security and Human RightsTotal operates in a number of countries in which social and political tensions require us to deploy a security policy to protect employees and installations. To ensure that we do this while upholding human rights, we follow the recommendations of the Voluntary Principles on Security and Human Rights (see page 45). This universal set of principles is designed to guide extractive companies in maintaining the safety and security of their operations within an operating framework that ensures respect for human rights and fundamental freedoms. Since 2006, Total has offered employee training in the Voluntary Principles, for security personnel and community relations, HSE, sustainable development and human resources managers, and in-house lawyers. Total was also involved in the International Petroleum Industry Environmental Conservation Association’s (IPIECA) initiative to develop the Human Rights Toolkit for the Oil and Gas Industry and uses it as a teaching aid in our internal programs to educate employees about human rights issues. IPIECA’s members include oil and gas companies and associations from around the world. Lastly, Total’s respect for human rights has been veriﬁed externally since 2002, since half of the evidence points in the assessments conducted by the Ethics Committee (see above) concern this subject.Responsible GovernanceSince Total is listed in both France and the United States, the legal framework for our corporate governance is set both by the French Commercial Code, the September 2002 Bouton Report and the January 2007 AFEP-MEDEF (French employer’s associations) Report in France and by the Sarbanes-Oxley Act in the United States. Total’s corporate governance is set out in the Rules of Procedure of the Board of Directors and in the rules of procedure of the three Board committees: the Audit Committee, the Nominating et Governance Committee and the Compensation Committee. The Nominating et Governance Committee recommends to the Board of Directors the persons that are qualiﬁed to be appointed as directors or corporate ofﬁcers by the Shareholders’ Meeting and recommends annually to the Board the list of directors who may be considered as independent directors. The Committee recommended that the Board consider a director to be independent when that director “has no relationship, of any nature, with the company, group or its management that could compromise the independent exercise of his judgment,” pursuant to the AFEP-MEDEF Report of 2002. The Financial Code of Ethics, which is based on our Code of Conduct, sets forth speciﬁc rules for the Chairman, Chief Executive Ofﬁcer, Chief Financial Ofﬁcer,Chief Accounting Ofﬁcer and the ﬁnancial and accounting ofﬁcers for its principal activities. Compensation for company ofﬁcers is set by the Board of Directors on the recommendation of the Compensation Committee. In the interests of transparency, the compensation paid to executive ofﬁcers is published in our Registration Document, which also provides detailed information on stock option awards and exercises granted to our principal executive ofﬁcers and employees. The Registration Document can be ordered or downloaded from our Web site.www.total.com/Investor-RelationsFostering Constructive Dialogue with StakeholdersTo put into practice the principles that guide our actions, it is essential to establish and maintain constructive dialogue with our internal and external stakeholders. Our policies are designed to consider the concerns and expectations of all parties, not just our own requirements. Locally, we have for several years deployed a stakeholder mapping tool that enables us to stress dialogue, consensus-building and partnership in our relations with local communities, on the front line ■GOOD GOVERNANCE STANDARDS Directors’ Percentage of independent relations with directors at December 31, 2007 one another and management Term of directors Statutory auditors Statutory auditors may not provide non-audit-related consulting services Board of Directors 66.7% (10 out of 15 directors) 3 years Audit Committee 100% 3 years Nominating et Governance Committee* 75% (3 out of 4) 3 years Compensation Committee* 100% 3 yearsIndependenceComply. Fees are detailed on page 93 of the 2007 Registration Document.Directors Involvement in decisions Number of meetings in 2007 Average attendance at Board and Committee meetings Assessment of Board procedures Shareholders Employees Attendance at Annual Shareholders’ Meeting Director representing employeesBoard of Directors 7 meetings 86.1%Audit Committee 6 meetings 100%Nominating et Governance Committee 2 meetings 87.5%Compensation Committee 1 meeting 66.66%Annual discussion February 2007: Discussion of the self-assessment ﬁndings 50.4% 1 director* The Nominating and Compensation Committee was split into two separate committees in February 2007.Total]]></basicChars>
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	<page id="18">
		<raw><![CDATA[15 Exploring All Avenues for Progress 16 Pushing Back the Limits 18 Encouraging Energy Conservation 20 Moving to Other Energies 22 Spotlight on Climate ChangeË OUR COMMITMENTSNOS ENGAGEMENTS2Preparing for the Energy Transition and Combating Climate ChangeTotal’s goal is to meet growing energy demand while lessening the impact of energy use on climate change. To help us do that, we are increasing our oil and gas reserves, developing new and alternative energies, and enhancing our own and customer energy efﬁciency. We support this strategy with RetD programs.]]></raw>
		<basicChars><![CDATA[15 Exploring All Avenues for Progress 16 Pushing Back the Limits 18 Encouraging Energy Conservation 20 Moving to Other Energies 22 Spotlight on Climate ChangeË OUR COMMITMENTSNOS ENGAGEMENTS2Preparing for the Energy Transition and Combating Climate ChangeTotal’s goal is to meet growing energy demand while lessening the impact of energy use on climate change. To help us do that, we are increasing our oil and gas reserves, developing new and alternative energies, and enhancing our own and customer energy efﬁciency. We support this strategy with RetD programs.]]></basicChars>
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	<page id="19">
		<raw><![CDATA[è OUR ACCOMPLISHMENTS IN 2007• €600 million allocated to RetD, including €80 million for new energies and the environment&amp;gt;RetD budget:up 10% in 2008Exploring All Avenues for ProgressTransitioning to other energies will require accessing non-conventional oil and gas resources and developing new technologies and energies, as Jean-François Minster, Total’s Senior Vice President, Scientific Development, explains.InterviewHow much of Total’s RetD focuses on energy transition? All of our RetD focuses on that goal, since energy transition aims to balance energy supply and climate change constraints. The first step toward energy transition is enhancing energy efficiency and laying the groundwork for a new energy mix. Our challenge is to simultaneously explore a number of avenues for improving the supply of energy resources and developing innovative products, featuring both better options in terms of public health and the environment and produced using as little energy as possible, or even renewable energies. And we have to do this without sacrificing either product quality or the services they provide. One example is biodegradable plastics, none of which yet matches the properties and performance of polyethylene. How is the budget for this type of research allocated? Most of our RetD spending still focuses on our core businesses, from oil and gas to specialty chemicals. However, of the e600 million we spent on RetD in 2007, about e80 million was earmarked specifically for such next-generation resources as dimethyl ether (DME) and Coal To Liquids (CTL) processes, energy efficiency, new energy technologies such as photovoltaic solar energy and biomass, CO2 capture and sequestration, and other environmental issues such as water, air and soil quality. Nearly e14 million of the e80 million were allocated to energy efficiency at our customers’ facilities. Not just fuel efficiency, but also improved lubricants, which are just as important for fuel economy. In the same way, our advances in elastomers, plastics and adhesives help lighten vehicles and lower their fuel consumption. Multiple gains are where the real pay dirt is: it’s not just a matter of replacing inputs, but continuing to advance to manufacture products that are more environmentally friendly and functional. Just over e20 million were spent on pilots such as our polylactic acid (PLA) trial to produce biopolymers (see page 19) and our CO2 capture and sequestration project in the Lacq region of France (see page 20). We deploy new pilots regularly, because moving products and technologies from the laboratory to commercial operation is one of the hallmarks of Total’s RetD. This type of development work focuses on process optimization and reliability and on cutting costs, both of which are essential for moving on to the operational phase.Jean-François Minster,Senior Vice President, Scientific Development and member of Total’s Management Committee. He was Chairman and Executive Director of the French Research Institute for Exploitation of the Sea (IFREMER) from 2000 to 2005 and Director of Scientific Strategy at the French National Center for Scientific Research (CNRS) from 2005 to 2007.Where does RetD fit into Total’s strategy objectives? There are two aspects to consider. For oil and gas, we have a core business strategy: Total must shift to oil sands, deep resources, sour gas, etc. to step up production through accessible resources that are not “locked up” by national oil companies. With respect to new energy technologies, such as CO2 capture and sequestration and new energies, we are looking at a very different situation, because these solutions are a long way from maturity. That means we have to actively pursue a host of technological options, so that when the time comes we are ready to industrialize the ones that do reach maturity. How can RetD help achieve a sustainable energy mix? I think it will take several decades for the energy mix to stabilize. Some technologies still in the laboratory stage will not reach the commercial stage until around 2040, or even later. In the meantime, the energy mix will evolve continually, both to make transportation and building insulation more energy efficient and to accommodate the shift to reserving oil for applications where it cannot be replaced. Only after this slow transition is complete will we achieve a sustainable situation. The challenge for us is to move quickly to deal with climate change issues nTotal • ]]></raw>
		<basicChars><![CDATA[è OUR ACCOMPLISHMENTS IN 2007• €600 million allocated to RetD, including €80 million for new energies and the environment&amp;gt;RetD budget:up 10% in 2008Exploring All Avenues for ProgressTransitioning to other energies will require accessing non-conventional oil and gas resources and developing new technologies and energies, as Jean-François Minster, Total’s Senior Vice President, Scientific Development, explains.InterviewHow much of Total’s RetD focuses on energy transition? All of our RetD focuses on that goal, since energy transition aims to balance energy supply and climate change constraints. The first step toward energy transition is enhancing energy efficiency and laying the groundwork for a new energy mix. Our challenge is to simultaneously explore a number of avenues for improving the supply of energy resources and developing innovative products, featuring both better options in terms of public health and the environment and produced using as little energy as possible, or even renewable energies. And we have to do this without sacrificing either product quality or the services they provide. One example is biodegradable plastics, none of which yet matches the properties and performance of polyethylene. How is the budget for this type of research allocated? Most of our RetD spending still focuses on our core businesses, from oil and gas to specialty chemicals. However, of the e600 million we spent on RetD in 2007, about e80 million was earmarked specifically for such next-generation resources as dimethyl ether (DME) and Coal To Liquids (CTL) processes, energy efficiency, new energy technologies such as photovoltaic solar energy and biomass, CO2 capture and sequestration, and other environmental issues such as water, air and soil quality. Nearly e14 million of the e80 million were allocated to energy efficiency at our customers’ facilities. Not just fuel efficiency, but also improved lubricants, which are just as important for fuel economy. In the same way, our advances in elastomers, plastics and adhesives help lighten vehicles and lower their fuel consumption. Multiple gains are where the real pay dirt is: it’s not just a matter of replacing inputs, but continuing to advance to manufacture products that are more environmentally friendly and functional. Just over e20 million were spent on pilots such as our polylactic acid (PLA) trial to produce biopolymers (see page 19) and our CO2 capture and sequestration project in the Lacq region of France (see page 20). We deploy new pilots regularly, because moving products and technologies from the laboratory to commercial operation is one of the hallmarks of Total’s RetD. This type of development work focuses on process optimization and reliability and on cutting costs, both of which are essential for moving on to the operational phase.Jean-François Minster,Senior Vice President, Scientific Development and member of Total’s Management Committee. He was Chairman and Executive Director of the French Research Institute for Exploitation of the Sea (IFREMER) from 2000 to 2005 and Director of Scientific Strategy at the French National Center for Scientific Research (CNRS) from 2005 to 2007.Where does RetD fit into Total’s strategy objectives? There are two aspects to consider. For oil and gas, we have a core business strategy: Total must shift to oil sands, deep resources, sour gas, etc. to step up production through accessible resources that are not “locked up” by national oil companies. With respect to new energy technologies, such as CO2 capture and sequestration and new energies, we are looking at a very different situation, because these solutions are a long way from maturity. That means we have to actively pursue a host of technological options, so that when the time comes we are ready to industrialize the ones that do reach maturity. How can RetD help achieve a sustainable energy mix? I think it will take several decades for the energy mix to stabilize. Some technologies still in the laboratory stage will not reach the commercial stage until around 2040, or even later. In the meantime, the energy mix will evolve continually, both to make transportation and building insulation more energy efficient and to accommodate the shift to reserving oil for applications where it cannot be replaced. Only after this slow transition is complete will we achieve a sustainable situation. The challenge for us is to move quickly to deal with climate change issues nTotal • ]]></basicChars>
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	<page id="20">
		<raw><![CDATA[According to the U.S. geological Survey, increasing crude oil recovery rates by 1% would yield the equivalent of three years of global consumption.è OUR ACCOMPLISHMENTS IN 2007• Added 2 billion barrels of potential reserves • More than 50 new licenses in 10 countries • A 1.5% increase in oil and gas productionPushing Back the Limits to Meet Demand for Fossil FuelsEnergy consumption is growing faster than production and fewer and fewer fields are being discovered. To meet demand, Total is stepping up exploration, extending the life of our producing fields and developing technologies to tap extreme resources.Accessing New ResourcesAt the current rate of consumption growth, production would have to increase 40% to meet demand in 2030. That means that the oil industry must constantly bring new reserves on stream. We produced 2.39 million barrels of oil equivalent per day in 2007, up 1.5% over 2006 thanks to the ramp-up of the Dalia field in Angola and the successful bringing on stream of the Rosa field in Angola and the Dolphin project in Qatar. To find new resources, we invest in exploration — budgeting $1.8 billion in 2008 — and bid for new licenses, of which we acquired more than 50 in ten countries in 2007. We launched a new deep offshore project in Africa, for example, with Pazflor in Angola, and signed a major agreement with Gazprom to study the development of the Shtokman field in Russia. At end-2007, we had a portfolio of proved and probable reserves of 20 billion barrels of oil equivalent1, which represents a reserve life of more than 20 years at average 2007 production rates.Optimizing Existing ResourcesExTENDINg THE LIFE OF PRODUCINg FIELDSAnother way to expand resources is to boost the production potential of existing fields. We use innovative technologies to extend the life and enhance the recovery rate of producing fields. Although 70% of the world’s producing oil and gas fields are mature — in other words, their production has already begun to decline or is on the verge of doing so — they still retain significant potential. The average recovery rate at the end of production life is 30 to 35% for oil and 80% for gas. A 1% increase in the crude oil recovery rate would meet another two to three years of consumption at the current rate of demand.ExTENDINg THE LIFE OF THE ALwyN FIELD IN THE NORTH SEAThe Alwyn North field and its satellites, located 440 kilometers offshore Aberdeen in the U.K. sector of the North Sea, produce 140,000 barrels of oil equivalent per day. Exploration combined with extended operation has kept the field active. The Jura satellite field was discovered in 2006, thanks mostly to new seismic acquisition and imaging technologies. Production will begin in 2008. Exploration in the region continues, with $800 million budgeted for that purpose between 2007 and 2010. A concurrent, $600-million program is in progress to extend the life of the Alwyn platform, originally designed to last 20 years.INCREASINg NATURAL gAS’ SHARE OF PRODUCTIONBoasting a better carbon footprint than either oil or coal, natural gas is the fossil fuel whose consumption is rising fastest. Reserves are estimated at 60 years at current consumption rates. Russia and the Middle East are ultimately expected to be the two main production centers. According to the International Energy Agency (IEA), natural gas demand is projected to climb 66% by 2030. Our natural gas production grew 3.5%, to 4.84 billion cubic feet per day in 2007, making us the world’s fourth-largest private producer of natural gas. The fastest-growing gas market is liquefied natural gas (LNG), which is easy to transport over long distances and thus better suited than pipeline gas for shipment to geographically remote destinations. We plan to grow our LNG sales by 13% a year between 2006 and2010. We already rank among the top five LNG producers and intend to strengthen our leadership across the chain. By 2010, almost 40% of the gas we produce will be liquefied, versus 32% in 2007. We have interests in nine liquefaction plants in operation or under construction worldwide and are also a partner or have reserved capacity in six regasification terminals, in India, Mexico, France, the United Kingdom, Croatia and the United States. We are also active in shipping.16 • Environment and Society Report 20]]></raw>
		<basicChars><![CDATA[According to the U.S. geological Survey, increasing crude oil recovery rates by 1% would yield the equivalent of three years of global consumption.è OUR ACCOMPLISHMENTS IN 2007• Added 2 billion barrels of potential reserves • More than 50 new licenses in 10 countries • A 1.5% increase in oil and gas productionPushing Back the Limits to Meet Demand for Fossil FuelsEnergy consumption is growing faster than production and fewer and fewer fields are being discovered. To meet demand, Total is stepping up exploration, extending the life of our producing fields and developing technologies to tap extreme resources.Accessing New ResourcesAt the current rate of consumption growth, production would have to increase 40% to meet demand in 2030. That means that the oil industry must constantly bring new reserves on stream. We produced 2.39 million barrels of oil equivalent per day in 2007, up 1.5% over 2006 thanks to the ramp-up of the Dalia field in Angola and the successful bringing on stream of the Rosa field in Angola and the Dolphin project in Qatar. To find new resources, we invest in exploration — budgeting $1.8 billion in 2008 — and bid for new licenses, of which we acquired more than 50 in ten countries in 2007. We launched a new deep offshore project in Africa, for example, with Pazflor in Angola, and signed a major agreement with Gazprom to study the development of the Shtokman field in Russia. At end-2007, we had a portfolio of proved and probable reserves of 20 billion barrels of oil equivalent1, which represents a reserve life of more than 20 years at average 2007 production rates.Optimizing Existing ResourcesExTENDINg THE LIFE OF PRODUCINg FIELDSAnother way to expand resources is to boost the production potential of existing fields. We use innovative technologies to extend the life and enhance the recovery rate of producing fields. Although 70% of the world’s producing oil and gas fields are mature — in other words, their production has already begun to decline or is on the verge of doing so — they still retain significant potential. The average recovery rate at the end of production life is 30 to 35% for oil and 80% for gas. A 1% increase in the crude oil recovery rate would meet another two to three years of consumption at the current rate of demand.ExTENDINg THE LIFE OF THE ALwyN FIELD IN THE NORTH SEAThe Alwyn North field and its satellites, located 440 kilometers offshore Aberdeen in the U.K. sector of the North Sea, produce 140,000 barrels of oil equivalent per day. Exploration combined with extended operation has kept the field active. The Jura satellite field was discovered in 2006, thanks mostly to new seismic acquisition and imaging technologies. Production will begin in 2008. Exploration in the region continues, with $800 million budgeted for that purpose between 2007 and 2010. A concurrent, $600-million program is in progress to extend the life of the Alwyn platform, originally designed to last 20 years.INCREASINg NATURAL gAS’ SHARE OF PRODUCTIONBoasting a better carbon footprint than either oil or coal, natural gas is the fossil fuel whose consumption is rising fastest. Reserves are estimated at 60 years at current consumption rates. Russia and the Middle East are ultimately expected to be the two main production centers. According to the International Energy Agency (IEA), natural gas demand is projected to climb 66% by 2030. Our natural gas production grew 3.5%, to 4.84 billion cubic feet per day in 2007, making us the world’s fourth-largest private producer of natural gas. The fastest-growing gas market is liquefied natural gas (LNG), which is easy to transport over long distances and thus better suited than pipeline gas for shipment to geographically remote destinations. We plan to grow our LNG sales by 13% a year between 2006 and2010. We already rank among the top five LNG producers and intend to strengthen our leadership across the chain. By 2010, almost 40% of the gas we produce will be liquefied, versus 32% in 2007. We have interests in nine liquefaction plants in operation or under construction worldwide and are also a partner or have reserved capacity in six regasification terminals, in India, Mexico, France, the United Kingdom, Croatia and the United States. We are also active in shipping.16 • Environment and Society Report 20]]></basicChars>
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	<page id="21">
		<raw><![CDATA[&amp;gt;SHTOKMAN, GAS FOR EUROPE IN THE FUTUREIn July 2007, Total signed a partnership agreement with Gazprom to conduct development and production studies for the Shtokman gas ﬁeld in the Russian sector of the Barents Sea. Partnering with StatoilHydro, the two companies created Shtokman Development Company (Gazprom 51%, Total 25%, StatoilHydro 24%). Development of the ﬁeld, located 550 kilometers offshore in water depths exceeding 300 meters in an extreme Arctic environment, is a major technological challenge. But Shtokman is a strategic asset, with reserves appraised at 3.7 trillion cubic meters. The subsea pipeline that will bring the gas onshore is expected to make landfall in the Murmansk region. The gas will then be processed and exported to Europe by pipeline and to Atlantic Arc countries by LNG carrier. The liquefaction train2 will initially have an annual capacity of 7.5 million metric tons. Production will be 24 billion cubic meters a year during Phase 1.Deepwater reserves:Nearly barrels of oil equivalent, or two years of global production at current rates.100 billionEXTRA-HEAVY CRUDE OIL, THE NEW HYDROCARBON RESERVES1. Counting only proved and probable reserves covered by exploration and production contracts in ﬁelds where wells have already been drilled and for which technical studies have demonstrated ﬁnancial viability with a Brent price of $60/b; also includes share of Joslyn oil sands to be developed through open-pit mining. 2. Liquefaction plants are organized into trains where processing operations are carried out to lower the natural gas’ temperature to around -160°C.Pushing Back the LimitsROSA, AN EXCEPTIONAL ACCOMPLISHMENTOn June 18, 2007, the offshore Rosa ﬁeld came on stream in Block 17, Angola, marking the culmination of a formidable challenge met by our local teams in less than three years. Rosa is the ﬁrst ﬁeld of its size to be tied back over such a distance in such deep water. Lying roughly 135 kilometers off the Angolan coast and in a water depth of 1,350 meters, the ﬁeld is located 15 kilometers from the Girassol ﬂoating production storage and ofﬂoading (FPSO) vessel. This feat required installing more than 5,600 metric tons of additional topsides on the FPSO and increasing its oil and water treatment capacity. With the startup of Rosa, all of the production water from the Girassol, Jasmim and Rosa ﬁelds will now be reinjected into the reservoirs, with none discharged into the Gulf of Guinea. Greenhouse gas emissions were also cut by using an innovative process to inert and recover gaseous efﬂuent from FPSO tanks. For a price tag of $2.5 billion, this technical exploit will maintain Girassol’s production plateau at 250,000 barrels per day through 2010 and beyond.www.total.com/csr – Future of EnergyTAPPING DEEPWATER RESOURCES]]></raw>
		<basicChars><![CDATA[&amp;gt;SHTOKMAN, GAS FOR EUROPE IN THE FUTUREIn July 2007, Total signed a partnership agreement with Gazprom to conduct development and production studies for the Shtokman gas ﬁeld in the Russian sector of the Barents Sea. Partnering with StatoilHydro, the two companies created Shtokman Development Company (Gazprom 51%, Total 25%, StatoilHydro 24%). Development of the ﬁeld, located 550 kilometers offshore in water depths exceeding 300 meters in an extreme Arctic environment, is a major technological challenge. But Shtokman is a strategic asset, with reserves appraised at 3.7 trillion cubic meters. The subsea pipeline that will bring the gas onshore is expected to make landfall in the Murmansk region. The gas will then be processed and exported to Europe by pipeline and to Atlantic Arc countries by LNG carrier. The liquefaction train2 will initially have an annual capacity of 7.5 million metric tons. Production will be 24 billion cubic meters a year during Phase 1.Deepwater reserves:Nearly barrels of oil equivalent, or two years of global production at current rates.100 billionEXTRA-HEAVY CRUDE OIL, THE NEW HYDROCARBON RESERVES1. Counting only proved and probable reserves covered by exploration and production contracts in ﬁelds where wells have already been drilled and for which technical studies have demonstrated ﬁnancial viability with a Brent price of $60/b; also includes share of Joslyn oil sands to be developed through open-pit mining. 2. Liquefaction plants are organized into trains where processing operations are carried out to lower the natural gas’ temperature to around -160°C.Pushing Back the LimitsROSA, AN EXCEPTIONAL ACCOMPLISHMENTOn June 18, 2007, the offshore Rosa ﬁeld came on stream in Block 17, Angola, marking the culmination of a formidable challenge met by our local teams in less than three years. Rosa is the ﬁrst ﬁeld of its size to be tied back over such a distance in such deep water. Lying roughly 135 kilometers off the Angolan coast and in a water depth of 1,350 meters, the ﬁeld is located 15 kilometers from the Girassol ﬂoating production storage and ofﬂoading (FPSO) vessel. This feat required installing more than 5,600 metric tons of additional topsides on the FPSO and increasing its oil and water treatment capacity. With the startup of Rosa, all of the production water from the Girassol, Jasmim and Rosa ﬁelds will now be reinjected into the reservoirs, with none discharged into the Gulf of Guinea. Greenhouse gas emissions were also cut by using an innovative process to inert and recover gaseous efﬂuent from FPSO tanks. For a price tag of $2.5 billion, this technical exploit will maintain Girassol’s production plateau at 250,000 barrels per day through 2010 and beyond.www.total.com/csr – Future of EnergyTAPPING DEEPWATER RESOURCES]]></basicChars>
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	<page id="22">
		<raw><![CDATA[&amp;gt;Using the Excellium line of gasoline and diesel fuels enhances average fuel economy by 4%.Ë OUR ACCOMPLISHMENTS IN 2007Encouraging Energy Conservation with Innovative Products and ServicesLighter Vehicles Through Innovative PlasticsUnion Technique de l’Automobile, du Motocycle et du CyclePolypropylene is very popular with automobile manufacturers for its low density and resulting lightness, its temperature resistance and impact strength, and its ability to mix with other compounds, such as mineral ﬁllers and rubber.Oil coolingPower steeringWindow sealsFuel tankRear spoilerInstrument panel Air ducts Windshield washer reservoir Air conditioning Headlight and rear light unit interiorsMore Efﬁcient Fuels and LubricantsFuel filler neck2BumperFront spoilerClutch PolypropyleneBrakes PolyethyleneDoor pockets Hutchinson productsSide protection]]></raw>
		<basicChars><![CDATA[&amp;gt;Using the Excellium line of gasoline and diesel fuels enhances average fuel economy by 4%.Ë OUR ACCOMPLISHMENTS IN 2007Encouraging Energy Conservation with Innovative Products and ServicesLighter Vehicles Through Innovative PlasticsUnion Technique de l’Automobile, du Motocycle et du CyclePolypropylene is very popular with automobile manufacturers for its low density and resulting lightness, its temperature resistance and impact strength, and its ability to mix with other compounds, such as mineral ﬁllers and rubber.Oil coolingPower steeringWindow sealsFuel tankRear spoilerInstrument panel Air ducts Windshield washer reservoir Air conditioning Headlight and rear light unit interiorsMore Efﬁcient Fuels and LubricantsFuel filler neck2BumperFront spoilerClutch PolypropyleneBrakes PolyethyleneDoor pockets Hutchinson productsSide protection]]></basicChars>
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	<page id="23">
		<raw><![CDATA[Eco-Déclic Eco-FioulBioproductsBIOFUELSNEW SERVICES FOR CUSTOMERSTotal has debuted several initiatives to help consumers manage their energy use. Our subsidiary Totalgaz offers individuals and businesses Eco-Déclic solutions, with tailored advice to help them select the most appropriate energy systems and ﬁnancial assistance. Some solutions allow customers to combine a conventional energy with a renewable energy, for example Eco Déclic Solaire for hot water or Eco Déclic Solaire+ for heating. In this way, Totalgaz lets customers reduce their heating budget. French home heating oil distributors created Eco-Fioul in response to new regulations introducing energy efﬁciency certiﬁcates3. Our eight subsidiaries concerned joined the association to educate their customers about upgrading their equipment and provide them with ﬁnancial assistance to replace their furnaces. By the end of 2007, energy efﬁciency measures had been proposed to more than 20,000 individuals and 8 million in subsidies had been distributed.BIOLUBRICANTS■2Ad for Total’s Ecolium line of biofuels.wBIOPLASTICSDistributors have been clamoring for environmentally friendly plastics for years. Although biodegradable polymers have been developed, they are not compostable and use some non-renewable raw materials in their manufacture. After several years of research, Total Petrochemicals has developed the ﬁrst biodegradable, compostable, plant-based plastic, using polylactic acid (PLA) derived from fermented sugar (beet juice, sugar cane) or starch (corn, wheat, potatoes or cassava). Rigid, printable PLA allows products to breathe and is suitable for packaging food. Total Petrochemicals signed an agreement in 2007 with biotechnology ﬁrm Galactic to build a pilot plant in Belgium with a capacity of 1,500 metric tons a year. Christened Futerro, this joint venture is expected to get under way in mid-2009. In the meantime, Total Petrochemicals researchers have not ruled out synthesizing PLA from farm or agrifood industry waste.3. A system introduced in France in early 2006, under which energy suppliers are required by law to help their residential and commercial customers to conserve energy.]]></raw>
		<basicChars><![CDATA[Eco-Déclic Eco-FioulBioproductsBIOFUELSNEW SERVICES FOR CUSTOMERSTotal has debuted several initiatives to help consumers manage their energy use. Our subsidiary Totalgaz offers individuals and businesses Eco-Déclic solutions, with tailored advice to help them select the most appropriate energy systems and ﬁnancial assistance. Some solutions allow customers to combine a conventional energy with a renewable energy, for example Eco Déclic Solaire for hot water or Eco Déclic Solaire+ for heating. In this way, Totalgaz lets customers reduce their heating budget. French home heating oil distributors created Eco-Fioul in response to new regulations introducing energy efﬁciency certiﬁcates3. Our eight subsidiaries concerned joined the association to educate their customers about upgrading their equipment and provide them with ﬁnancial assistance to replace their furnaces. By the end of 2007, energy efﬁciency measures had been proposed to more than 20,000 individuals and 8 million in subsidies had been distributed.BIOLUBRICANTS■2Ad for Total’s Ecolium line of biofuels.wBIOPLASTICSDistributors have been clamoring for environmentally friendly plastics for years. Although biodegradable polymers have been developed, they are not compostable and use some non-renewable raw materials in their manufacture. After several years of research, Total Petrochemicals has developed the ﬁrst biodegradable, compostable, plant-based plastic, using polylactic acid (PLA) derived from fermented sugar (beet juice, sugar cane) or starch (corn, wheat, potatoes or cassava). Rigid, printable PLA allows products to breathe and is suitable for packaging food. Total Petrochemicals signed an agreement in 2007 with biotechnology ﬁrm Galactic to build a pilot plant in Belgium with a capacity of 1,500 metric tons a year. Christened Futerro, this joint venture is expected to get under way in mid-2009. In the meantime, Total Petrochemicals researchers have not ruled out synthesizing PLA from farm or agrifood industry waste.3. A system introduced in France in early 2006, under which energy suppliers are required by law to help their residential and commercial customers to conserve energy.]]></basicChars>
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		<raw><![CDATA[Ë OUR ACCOMPLISHMENTS IN 2007The planet should have great ambitions for solar energy. Christophe de Margerie, Total C.E.O.NOS RÉALISATIONS 2007Moving to Other EnergiesNew EnergiesCOMMERCIAL BIOMASS AND PHOTOVOLTAIC SOLAR ENERGY x Harnessing BiomassDECENTRALIZED RURAL ELECTRIFICATION IN SOUTH AFRICAIn July 2007, Total and EDF signed an agreement for a decentralized rural electriﬁcation program with the South African government. The project in Eastern Cape province being implemented by renewable energy service company (RESCO) KwaZulu Energy Services (KES) is expected to supply photovoltaic solar energy and liqueﬁed petroleum gas (LPG) to about 26,000 households (150,000 people) and more than 400 schools and isolated health care centers. The program supplements the KES project (35% Total, 65% EDF) in the neighboring province of KwaZulu-Natal, which will ultimately beneﬁt 15,000 people.x Developing Photovoltaic SystemsPV electricity supplied to the grid or used in homes]]></raw>
		<basicChars><![CDATA[Ë OUR ACCOMPLISHMENTS IN 2007The planet should have great ambitions for solar energy. Christophe de Margerie, Total C.E.O.NOS RÉALISATIONS 2007Moving to Other EnergiesNew EnergiesCOMMERCIAL BIOMASS AND PHOTOVOLTAIC SOLAR ENERGY x Harnessing BiomassDECENTRALIZED RURAL ELECTRIFICATION IN SOUTH AFRICAIn July 2007, Total and EDF signed an agreement for a decentralized rural electriﬁcation program with the South African government. The project in Eastern Cape province being implemented by renewable energy service company (RESCO) KwaZulu Energy Services (KES) is expected to supply photovoltaic solar energy and liqueﬁed petroleum gas (LPG) to about 26,000 households (150,000 people) and more than 400 schools and isolated health care centers. The program supplements the KES project (35% Total, 65% EDF) in the neighboring province of KwaZulu-Natal, which will ultimately beneﬁt 15,000 people.x Developing Photovoltaic SystemsPV electricity supplied to the grid or used in homes]]></basicChars>
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		<raw><![CDATA[MARINE ENERGY, A NEW ALTERNATIVEPHOTOVOLTECH: 70% MORE PRODUCTION CAPACITY BY 2009At end-2007, the Photovoltech plant in Belgium commissioned a polycrystalline silicon photovoltaic cell production line that will enable it to quadruple production. A further 45-million investment will bump up production capacity from 80 to more than 140 megawatt-peak (MW-peak) by end-2009. Photovoltech also partners with InterUniversity MicroElectronics Center (IMEC) to improve cell performance.Nuclear PowerFIRST STEPSThe Sunwash solar-powered car wash project was deployed at six of our 150 service stations in Pakistan.Alternative EnergiesSYNTHETIC LIQUID HYDROCARBONS, A MAJOR RetD PUSH2■HYDROGEN, AN ENERGY CARRIER4. Total is a founding shareholder, with Electrabel (Suez) and InterUniversity MicroElectronics Center (IMEC). We had a 47.8 % interest in 2007. 5. The three stations supply Hydrogen 7-Series BMWs with liquid hydrogen, under a partnership agreement between BMW and Total.]]></raw>
		<basicChars><![CDATA[MARINE ENERGY, A NEW ALTERNATIVEPHOTOVOLTECH: 70% MORE PRODUCTION CAPACITY BY 2009At end-2007, the Photovoltech plant in Belgium commissioned a polycrystalline silicon photovoltaic cell production line that will enable it to quadruple production. A further 45-million investment will bump up production capacity from 80 to more than 140 megawatt-peak (MW-peak) by end-2009. Photovoltech also partners with InterUniversity MicroElectronics Center (IMEC) to improve cell performance.Nuclear PowerFIRST STEPSThe Sunwash solar-powered car wash project was deployed at six of our 150 service stations in Pakistan.Alternative EnergiesSYNTHETIC LIQUID HYDROCARBONS, A MAJOR RetD PUSH2■HYDROGEN, AN ENERGY CARRIER4. Total is a founding shareholder, with Electrabel (Suez) and InterUniversity MicroElectronics Center (IMEC). We had a 47.8 % interest in 2007. 5. The three stations supply Hydrogen 7-Series BMWs with liquid hydrogen, under a partnership agreement between BMW and Total.]]></basicChars>
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		<raw><![CDATA[SPOTLIGHTInternational MobilizationEUROPE’S CLIMATE AND ENERGY PACKAGES2In 2007 Université Total held two conferences on the science and technology of climate change and its impact on society, in Paris and Pau.NEW ADVANCES IN BALIA Concerned, Engaged Company AN ASSERTIVE POLICY2]]></raw>
		<basicChars><![CDATA[SPOTLIGHTInternational MobilizationEUROPE’S CLIMATE AND ENERGY PACKAGES2In 2007 Université Total held two conferences on the science and technology of climate change and its impact on society, in Paris and Pau.NEW ADVANCES IN BALIA Concerned, Engaged Company AN ASSERTIVE POLICY2]]></basicChars>
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		<raw><![CDATA[ENERGY EFFICIENCY, A CROSS-COMPANY GOAL■Associated gas from the Amenam/Kpono ﬁeld in Nigeria is reinjected in the reservoir or shipped to the Bonny liquefaction plant.]]></raw>
		<basicChars><![CDATA[ENERGY EFFICIENCY, A CROSS-COMPANY GOAL■Associated gas from the Amenam/Kpono ﬁeld in Nigeria is reinjected in the reservoir or shipped to the Bonny liquefaction plant.]]></basicChars>
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	<page id="28">
		<raw><![CDATA[SPOTLIGHT2Projected Rise in the Use of Fossil Fuels22Energy OutlookThree Carbon Dioxide Capture Technologies2An Innovative Near-Term OptionThe Necessity of Geological Sequestration2Samples taken from the underground sequestration site.Thousands of Installations Could Beneﬁt]]></raw>
		<basicChars><![CDATA[SPOTLIGHT2Projected Rise in the Use of Fossil Fuels22Energy OutlookThree Carbon Dioxide Capture Technologies2An Innovative Near-Term OptionThe Necessity of Geological Sequestration2Samples taken from the underground sequestration site.Thousands of Installations Could Beneﬁt]]></basicChars>
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	<page id="29">
		<raw><![CDATA[CO injection²CO transportation²CO capture²Gas productionCompression CO injection ²98CO transportation ²7Commercial gasCentral utility plantWater vaporOxy-fuel boiler4Natural gasLacq gas treatmentplantCO2 sequestration4.500 m CO treatment and drying ² Compression10 653Oxygen production unit CO²2Incoming natural gasRousse reservoir Lacq gas productionPilot oxy-fuel combustion facility operating diagram14.000 mDeep Lacq reservoirThe Lacq Region Pilot■December 17, 2007: Agreement with Indonesia to share data from the Lacq pilot.2ESSENTIAL OUTREACH TO NEIGHBORSAs one of the world’s very ﬁrst initiatives of its kind, the Lacq carbon dioxide capture and sequestration project sparks public interest. Before initiating administrative procedures and holding public hearings, Total organized outreach to local residents. Three public meetings were held, in Jurançon, Pau and Mourenx. They provided information about the project to people living and working near the facilities and gave them a chance to ask independent scientists and Total managers questions about CO2 sequestration issues.CCS pilot project summary.]]></raw>
		<basicChars><![CDATA[CO injection²CO transportation²CO capture²Gas productionCompression CO injection ²98CO transportation ²7Commercial gasCentral utility plantWater vaporOxy-fuel boiler4Natural gasLacq gas treatmentplantCO2 sequestration4.500 m CO treatment and drying ² Compression10 653Oxygen production unit CO²2Incoming natural gasRousse reservoir Lacq gas productionPilot oxy-fuel combustion facility operating diagram14.000 mDeep Lacq reservoirThe Lacq Region Pilot■December 17, 2007: Agreement with Indonesia to share data from the Lacq pilot.2ESSENTIAL OUTREACH TO NEIGHBORSAs one of the world’s very ﬁrst initiatives of its kind, the Lacq carbon dioxide capture and sequestration project sparks public interest. Before initiating administrative procedures and holding public hearings, Total organized outreach to local residents. Three public meetings were held, in Jurançon, Pau and Mourenx. They provided information about the project to people living and working near the facilities and gave them a chance to ask independent scientists and Total managers questions about CO2 sequestration issues.CCS pilot project summary.]]></basicChars>
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		<raw><![CDATA[27 Ethics Commitment 28 Safety and Health Policy 33 Environmental PolicyË OUR COMMITMENTSCode of ConductRespecting People and Protecting the EnvironmentAlthough it is a key driver of human development, the oil industry also has to deal with numerous risks related to its facilities, activities and products. We have developed policies and methodical processes to address ethics, safety, health and environmental issues.]]></raw>
		<basicChars><![CDATA[27 Ethics Commitment 28 Safety and Health Policy 33 Environmental PolicyË OUR COMMITMENTSCode of ConductRespecting People and Protecting the EnvironmentAlthough it is a key driver of human development, the oil industry also has to deal with numerous risks related to its facilities, activities and products. We have developed policies and methodical processes to address ethics, safety, health and environmental issues.]]></basicChars>
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		<raw><![CDATA[Ë OUR ACCOMPLISHMENTS IN 2007Fundamental Corporate Responsibility Principles for PurchasingOur Ethics CommitmentCode of Conduct of Human Rights OECD Guidelines for Multinational Enterprises Universal DeclarationOur Ethics ProcessDISSEMINATECode of ConductConductADVISE SHAREStrengthening Our Integrity/ Bribery and Corruption PolicyIntegrity Guide Fundamental Corporate Responsibility Principles for Purchasing ■LAUNCH OF THE INTEGRITY GUIDESince the beginning of 2008, this internal document has been distributed to employees around the world. It provides meaningful, concrete examples of Code of Conduct principles based on real-life work situations. The Guide comprises two sections: Building Sound Relationships: In addition to examining relationships with suppliers, governments, business partners, customers, distributors, resellers, employees, NGOs and investors, this section discusses the issues at stake in risk situations and ways of responding quickly. Understanding and Preventing Risks: This section deals with ﬁghting bribery and corruption, rejecting fraud, avoiding conﬂicts of interest and fulﬁlling commitments, and includes legal deﬁnitions, recommendations and warning signs and indicators.EDUCATEEDUCATEConduct Code of Integrity GuideASSESSCode of ConductPREVENT AND CONTROLCode of1. The 2007 Corruption Perceptions Index (CPI) ranks the perceived corruption of public ofﬁcials and politicians in 180 countries. Based on 14 surveys and expert assessments by independent institutions, the index ranks countries on a scale that ranges between 10 (highly clean) and 0 (highly corrupt).]]></raw>
		<basicChars><![CDATA[Ë OUR ACCOMPLISHMENTS IN 2007Fundamental Corporate Responsibility Principles for PurchasingOur Ethics CommitmentCode of Conduct of Human Rights OECD Guidelines for Multinational Enterprises Universal DeclarationOur Ethics ProcessDISSEMINATECode of ConductConductADVISE SHAREStrengthening Our Integrity/ Bribery and Corruption PolicyIntegrity Guide Fundamental Corporate Responsibility Principles for Purchasing ■LAUNCH OF THE INTEGRITY GUIDESince the beginning of 2008, this internal document has been distributed to employees around the world. It provides meaningful, concrete examples of Code of Conduct principles based on real-life work situations. The Guide comprises two sections: Building Sound Relationships: In addition to examining relationships with suppliers, governments, business partners, customers, distributors, resellers, employees, NGOs and investors, this section discusses the issues at stake in risk situations and ways of responding quickly. Understanding and Preventing Risks: This section deals with ﬁghting bribery and corruption, rejecting fraud, avoiding conﬂicts of interest and fulﬁlling commitments, and includes legal deﬁnitions, recommendations and warning signs and indicators.EDUCATEEDUCATEConduct Code of Integrity GuideASSESSCode of ConductPREVENT AND CONTROLCode of1. The 2007 Corruption Perceptions Index (CPI) ranks the perceived corruption of public ofﬁcials and politicians in 180 countries. Based on 14 surveys and expert assessments by independent institutions, the index ranks countries on a scale that ranges between 10 (highly clean) and 0 (highly corrupt).]]></basicChars>
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	<page id="32">
		<raw><![CDATA[Ë OUR COMMITMENTSOur Safety and Health PolicyManaging Technological RisksSafety Management Systems58% 45%68%76%83%90% &amp;gt;95%2003 2004 2005 2006 2007 2008 2009 target targetImproving Workplace Safety and HealthInjury rates15.4Target TRIR Real TRIR Real LTIR9.57.45.06.3 6.2 5.1 5.0 4.2 2.420073.92003 20043.620053.02006Strengthening Transportation SafetyWorkplace fatalities by cause in 2007Total and contractor employees6 9Transportation by road Operations at industrial facilitiesFostering a Safety Culture Shared By AllPercentage of workforce satisﬁed with the amount of attention paid to safety at Total59% 60% 62%67%2003200420052007]]></raw>
		<basicChars><![CDATA[Ë OUR COMMITMENTSOur Safety and Health PolicyManaging Technological RisksSafety Management Systems58% 45%68%76%83%90% &amp;gt;95%2003 2004 2005 2006 2007 2008 2009 target targetImproving Workplace Safety and HealthInjury rates15.4Target TRIR Real TRIR Real LTIR9.57.45.06.3 6.2 5.1 5.0 4.2 2.420073.92003 20043.620053.02006Strengthening Transportation SafetyWorkplace fatalities by cause in 2007Total and contractor employees6 9Transportation by road Operations at industrial facilitiesFostering a Safety Culture Shared By AllPercentage of workforce satisﬁed with the amount of attention paid to safety at Total59% 60% 62%67%2003200420052007]]></basicChars>
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	<page id="33">
		<raw><![CDATA[Ë OUR 2007 ACCOMPLISHMENTSManaging Technological RisksFeedback is essential to improve technological risk management. It is provided by reports of incidents at Total industrial sites and the facilities of other oil operators.WORK AT HEIGHT: STRONGER PREVENTION x A Training Resource Available to EveryoneLESSONS LEARNED FROM THE BAKER REPORTx A New Group Safety GuidelineBaker ReportTechnological Risk Management PolicyBaker ReportOrganization ControlDesign et OperationPERSONAL STORYDEPLOYMENT OF GROUP SAFETY GUIDELINE 08Safety, A Core Focus of the European Works CouncilRené Jacquot,Secretary, European Works CouncilA core component of our professional disciplines, safety is a vital issue for management, employees and their representatives, in order to establish optimal safety conditions for all.Improving Workplace SafetyTotal continuously implements initiatives to reduce workplace accidents and educate all workers about high-risk situations, such as work at height, the focus of stepped-up prevention programs. We work closely with contractors and encourage them to upgrade their safety management systems.With that as its premise, the European Works Council turned its attention to the issue several years ago and set up a dedicated working group to track safety initiatives. After regular site visits to assess tangible safety concerns and a summary report of ﬁndings, the European Works Council co-organized a new seminar with senior management to provide a broader overview of Total’s safety initiatives and plan future initiatives. The seminar was divided into two main activities: general presentations and round tables to discuss topics that management and the European Works Council have jointly committed to advance through dialogue, to improve employee safety and safety training initiatives. Dialogue was direct, seminar objectives were met and the ball has been set in motion, in conjunction with senior management, “to achieve the highest possible level of safety.” Real-world follow-up actions are being prepared.]]></raw>
		<basicChars><![CDATA[Ë OUR 2007 ACCOMPLISHMENTSManaging Technological RisksFeedback is essential to improve technological risk management. It is provided by reports of incidents at Total industrial sites and the facilities of other oil operators.WORK AT HEIGHT: STRONGER PREVENTION x A Training Resource Available to EveryoneLESSONS LEARNED FROM THE BAKER REPORTx A New Group Safety GuidelineBaker ReportTechnological Risk Management PolicyBaker ReportOrganization ControlDesign et OperationPERSONAL STORYDEPLOYMENT OF GROUP SAFETY GUIDELINE 08Safety, A Core Focus of the European Works CouncilRené Jacquot,Secretary, European Works CouncilA core component of our professional disciplines, safety is a vital issue for management, employees and their representatives, in order to establish optimal safety conditions for all.Improving Workplace SafetyTotal continuously implements initiatives to reduce workplace accidents and educate all workers about high-risk situations, such as work at height, the focus of stepped-up prevention programs. We work closely with contractors and encourage them to upgrade their safety management systems.With that as its premise, the European Works Council turned its attention to the issue several years ago and set up a dedicated working group to track safety initiatives. After regular site visits to assess tangible safety concerns and a summary report of ﬁndings, the European Works Council co-organized a new seminar with senior management to provide a broader overview of Total’s safety initiatives and plan future initiatives. The seminar was divided into two main activities: general presentati