Ethical Business Conduct

Implementation

Resources and organizations

Our integrity process to prevent and combat fraud and corruption is based primarily on a network of Compliance Officers and Fraud Risk Coordinators across the Group, branches and subsidiaries/entities.

At subsidiaries/entities level, these officers work together within an Integrity Committee in which the different functions are represented.

At Group level, there are two centers of expertise: 1) the Anti-corruption Compliance Committee which is in charge of anti-corruption initiatives, 2) the Fraud Risk Coordinators which are in charge of the anti-fraud activities. This work is coordinated by the Corporate Business Integrity Coordinating Committee, composed of head officers of the following Corporate functions: Ethics Committee, Audit and Internal Control, Legal Affairs – Compliance, Security, Finance and Human Resources and the Corporate Fraud Risk Coordinator.

The Ethics Committee complements this integrity process by ensuring that the Code of Conduct is disseminated across the Group and that the procedures are in place for the Group’s employees to become thoroughly familiar with the Code of Conduct, understand its provisions and apply them.

Raising Awareness

The Ethics intranet site provides clear and practical information on our Integrity Policy and Program.

A special section is also reserved for the Business Integrity Guide, published and copyrighted in 2008. This Guide is derived from the Code of Conduct to provide legal references and practical advice for Group employees facing potentially high-risk situations in the area of integrity. Today, nearly 50 000 copies have been distributed. An interactive version is also available on Total’s main intranet sites.

Go to the Business Integrity Guide (for information)


Training

Integrity and anti-corruption issues are regularly addressed in training seminars provided to Group employees:

  • Our Ethical, Environmental and Social Responsibilities seminar
    This seminar , which is given throughout the world to the various corporate and operating departments, covers Total’s priorities in the fields of ethics, the environment and corporate responsibility. Many of the workshops address the prevention of corruption.

  • Ethics & Business seminar.
    This seminar details procedures for implementing the ethics process across the Group’s businesses. A specific presentation on preventing corruption covers legal obligations and proper conduct.

  • Discover Total seminar
    This seminar, which is mandatory for all new hires, features extensive coverage of issues involving ethics and integrity in business relations.