To facilitate exchange and promote efficient, regular interaction, the members of the e-Advisory Committee and the team of the Individual Shareholder Relations Department discuss various topics via an online dialogue platform (Group news, improvement in communication materials, feedback on an event organized by the Group, etc.).
The Committee met three times in 2016:
- in April, during a meeting with Mr. Patrick Pouyanné, Chief Executive Officer;
- in May, following the Shareholders’ Meeting;
- in October, during a visit of the industrial site and R&D center of Hutchinson in Châlette sur Loing (France).
During these meetings, the e-CCA expresses its opinion on various aspects of the individual shareholder communication policy, including the Shareholders’ Newsletter, the presentation media used for meetings, the webzine and the “Total Investors” mobile app for smartphones and digital tablets.
In 2016, the e-CCA was particularly active in helping to start redesigning the Investors heading of total.com.