Safety and Health

Total considers personal safety and health protection, operation safety and respect for the environment as paramount priorities.

Health and Safety at work: Total's Golden rules (pdf - 1.37 Mb) 
Safety Health Environment Quality Charter (pdf - 996 KB)

Sustainable Development

What Total does lies at the intersection of two of the greatest challenges facing the world today and tomorrow — energy supply and environmental protection. Total's responsibility as an energy producer is to manage these crucial and apparently conflicting challenges as best as it can in the long term.

Total's assertive sustainable development policy is based on a set of ambitious goals in the areas of safety, environmental protection, future energy supplies, human resources management and corporate citizenship.

CSR Report 2012 (pdf - 2.56 MB)

Total is deploying its R&D, marketing and innovation expertise to devise solutions that are more environmentally friendly than equivalent products and services already on the market, in particular through the Total Ecosolutions program designed to help Total's customers continuously improve their energy efficiency and/or reduce their environmental impact. Total is developing a diversified range of energy solutions that discharge low amounts of carbon dioxide by focusing its industrial resources in solar energy and biomass.

In compliance with its Safety, Health, Environment, Quality Charter, Total's projects are launched only following an environmental risk assessment that covers their entire life cycle.

The Total Ecosolutions program
Safety Health Environment Quality Charter (pdf - 996 KB)

Performance

In an effort to continuously improve its performance, Total monitors key indicators including environmental, social, safety and health and community indicators. These non-financial performance indicators are published in Total's Corporate Social Responsibility Report and in Total's Registration Document : chapter 12 of this document is dedicated to corporate social responsibility and chapter 4 deals with risks, including social and environmental risks.

Performance indicators

Total is included in the main socially responsible investing indexes.

Core SRI indexes

Corporate Governance

For several years, Total has been actively examining corporate governance matters. At its meeting on November 4, 2008, the Board of Directors confirmed its decision to use the Corporate Governance Code for Listed Companies published in 2008 by the principal French business confederations, the Association Française des Entreprises Privées (AFEP) and the Mouvement des Entreprises de France (MEDEF) (the “AFEP-MEDEF Code”) as its reference for corporate governance matters. Updated in April, 2010, this corporate governance Code is considered to be one of the most stringent, both at the European and international levels.

In particular, Total watches that its Board of directors is well-diversified. Every director is chosen according to his or her specific skills and experience. The Board of directors of Total continues to demonstrate its commitment to transparency and demanding corporate governance practices through the use of the specialized Committees of the Board: the Audit Committee, the Strategy Committee, the Compensation Committee and the Nominating and Governance Committee.

AFEP-MEDEF Code (Corporate Governance Code for Listed Companies)
The Board of Directors
The Audit Committee
The Strategy Committee
The Compensation Committee
The Governance and Ethics Committee

Financial Transparency

Oil and gas development generates substantial revenues for private enterprises and producing countries. Total is committed to strict transparency and participates actively in intergovernmental initiatives and dialogue on this issue. In line with its ethical commitment, Total joined the Extractive Industries Transparency Initiative on its creation in 2002, at the World Summit on Sustainable Development, known as the Johannesburg Summit. After being elected to the EITI Board as an alternate member in September 2007, Total was elected a permanent member in February 2009 in recognition of its deep commitment to the initiative.

EITI

Total publishes detailed and regularly updated reports on a number of host countries: Angola, Gabon, Indonesia, Nigeria, UK and the Republic of the Congo. These country briefs provide information on our exploration and production operations in these countries, including details about our acreage, contract types, local subsidiaries and the taxes we pay to governments. These seven countries accounted for 52% of the Group’s production in 2011.

Total in Angola (pdf - 176 KB) 
Total in Gabon (pdf - 431 KB)
Total in Nigeria (pdf - 271 KB)
Total in Norway (pdf - 292 KB)
Total in the United Kingdom (pdf - 446 KB)
Total in Indonesia (pdf - 529 KB)
Total in the Republic of the Congo (pdf -  504 KB)

Ethics

In all host countries where Total does business, it educates and shares with its employees its business principles and rules of individual behavior — which are based on the values of respect, responsibility, integrity and exemplary behavior — and requires employees to apply these principles.

In order to implement this ethical initiative, significant means are deployed to raise awareness, train, analyze and report. These means are deployed primarily for Total's employees and can also be directed at external stakeholders of the company such as local communities, suppliers or service providers.

Presented in a detailed, organized fashion in the Total Code of Conduct, these ethical values and principles are based on four internationally recognized reference documents: the Universal Declaration of Human Rights, the key conventions of the International Labour Organization, the OECD Guidelines for Multinational Enterprises and the ten principles of the United Nations Global Compact.

The promotion and the implementation of these values and principles are reinforced by the participation of Total in international initiatives. For example, Total celebrated in 2008 the sixtieth anniversary of the Universal Declaration of Human Rights by signing the U.N. Global Compact “CEO Statement,” thus reiterating its own commitment to human rights. As part of its CSR policies and practices, Total joined in late 2010 the U.N. Global Compact LEAD, a platform for corporate sustainability leadership. Since 2006, Total has adopted the recommendations of the Voluntary Principles on Security and Human Rights (VPSHR) which provide extractive companies with guidelines on how to maintain the safety and the security of their operations while ensuring respect for human rights. Total became a full member of the VPSHR in March 2012.

Internal Links:
Code of Conduct (pdf - 3.91 MB)
Ethics Charter (pdf - 447.3 KB) 
Global Compact
Global Compact LEAD
VPSHR

External links: 
Global Compact – CEO Statement
Global Compact – Communication on Progress
Global Compact LEAD
Universal Declaration of Human Rights
VPSHR