Home
Paris, 12/05/2008 at 17:36:55 Total Share €35.655 - New York, 12/05/2008 at 12:28:32 Total ADR $45.61
TotalFinaElf Continues To Upgrade Service Station Management Systems To Improve Customer Service Quality
Print
Oct. 01, 02
TotalFinaElf, Europe's leading petroleum products retailer, is continuing to modernize its service station network, with the goal of further improving service quality.

The Company has signed an agreement with Radiant Systems Inc., based in Atlanta, Georgia, to provide its sales outlets with a powerful, integrated management information system. By year-end 2004, 1,200 Total service stations in France and 650 in the United Kingdom will be equipped with the Radiant 6e¿ Enterprise Productivity Suite.

This state-of-the-art system will, notably, optimize sales management in service station boutiques and enhance responsiveness in the deployment of new services.

Beginning in September 2003, initial tests will be held in service stations and a training program involving more than 6,000 people will be launched. The entire rollout will be completed by the end of 2004.

The agreement marks the second phase of a project introduced in early 2000 to develop a shared infrastructure for the TotalFinaElf service station network. Implementation of the initial phase, which mainly concerns payment systems, began in France last June.

Send by e-mail Back to top
  
   RSS Feed

Subscribe to Press Releases RSS feed
   E-mail Alerts

Get the latest news by e-mail
   Environment and Society

Consult the section
   Total in 2007

Consult the document
   Registration Document 2007

Download the Registration Document 2007 (pdf file)
link to legal link to site map link to glossary link to RSS Feeds link to E-mail Alerts