Our priority: Operational excellence

Refinery in Antwerp Raffinerie d'Anvers

Safety is our absolute priority and our top criterion for operational excellence. It is an integral part of both our operations and our industrial culture. This commitment to excellence also involves continuously improving our facilities’ operating efficiency and energy performance.

Safety: Our absolute priority

Safety is an absolute priority at Total that helps to ensure our long-term future. Our business of transforming oil and gas carries inherent risks that we need to understand and manage.

Synergies in refining & petrochemicals improve operational efficiency

At Total, both refining and petrochemicals are integrated activities. Because their technical processes have much in common, we can leverage synergies to enhance our operating efficiency. At integrated industrial platforms, refining and petrochemicals units are located near each other, making it easier to share raw materials and production energy. This strategic choice delivers savings that make our sites more competitive.

Philippe Sauquet

Integrating our refining and petrochemicals activities is a logical business move. The two activities are closely interconnected: petrochemical plants get their raw materials from refineries and send some of their products back to refineries for processing. Both types of facilities make use of closely related technical skills.

Philippe Sauquet
President, Refining & Chemicals

Availability: ensuring the continuity of our operations

Not only are our markets particularly volatile, but profit margins remain highly sensitive to oil prices, weather conditions and the broader economic situation. Improving the availability of our industrial facilities, and in particular our continuous production capacity, is essential if we want to be able to take advantage of market opportunities when they arise.

To boost our average availability, we have developed an industrial methodology based on best practices for refining and petrochemicals. The resulting benefits will enable us to make progress across the board, from safety, operations management and maintenance to energy efficiency and environmental protection.

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Maintenance: inside the full shutdown of the Leuna refinery (Germany)

Optimizing energy efficiency at our facilities

30%
The decrease in SO2 (sulfur dioxide) emissions achieved at the Normandy (France) platform between 2013 and 2014

Refining and petrochemicals are energy-intensive industries. To make our facilities more energy efficient and reduce their environmental footprint, we have launched an energy management system based on optimizing our use of resources and improving our procedures. We are also developing synergies in our refining and petrochemicals operations so that water, steam and other utilities can be centralized.