Social

WORKFORCE – Consolidated scope

	Unit	2009	2010	2011
Workforce by region
France Rest of Europe Africa North America South America Asia Other(1) Total	Number Number Number Number Number Number Number Number	36,407 26,299 8,648 6,845 6,923 9,795 1,470 96,387	35,169 24,931 8,725 6,237 6,783 9,392 1,618 92,855	35,037 22,453 9,278 6,544 7,214 13,589 1,989 96,104
Workforce by manager/other
Managers of which senior executives Others Total	Number Number Number Number	26,149 308 70,238 96,387	25,998 309 66,857 92,855	26,836 299 69,268 96,104
Workforce by age bracket
Under25  25-29  30-34  35-39  40-44  45-49  50-54  55-59  60-64  65 and more	% % % % % % % % % %	7% 12% 15% 15% 14% 13% 13% 9% 2% 0%	6% 12% 15% 15% 14% 13% 13% 10% 2% 0%	6% 14% 16% 15% 13% 12% 12% 9% 2% 0%

EMPLOYMENT – Consolidated scope

	Unité	2009	2010	2011
Permanent hires by region
France Rest of Europe Africa North America South America Asia Other (1)	% % % % % % %	14% 29% 10% 8% 19% 17% 3%	9% 22% 8% 7% 20% 32% 2%	13% 17% 8% 9% 21% 30% 30%

 1. Other: Middle East, French overseas departments and territories, Pacific..

Departures – Consolidated scope

Diversity - Consolidated scope

	Unit	2009	2010	2011
Women as a percentage of the workforce
Women as a percentage of the total workforce Women as a percentage of the manager workforce Women as a percentage of the senior manager workforce Women as a percentage of permanent contract hires Women as a percentage of permanent contract manager hires	% % % % %	30% 22% 12% 32% 26%	29% 23% 14% 31% 27%	30% 23% 15% 29% 28% 64% 59%
Non-French nationals as a percentage of the workforce
Non-French nationals as a percentage of the workforce Non-French nationals as a percentage of the total workforce	% %	63% 58%	63% 58%	64% 59%
Non-French nationals as a percentage of the manager workforce
Non-French nationals as a percentage of new hires Non-French nationals as a percentage of permanent contract hires	% %	63% 58%	63% 58%	91% 74%
Number of different nationalities represented at Total	Nb	132	136	131

TRAINING – Worldwide Human Resources Survey scope

	Unit	2009	2010	2011
Average number of training days per employee by region (including on-the-job training from 2007)
Africa Asia, Middle East, Pacific, French overseas departments and territories Rest of Europe France North and South America	Nb Nb Nb Nb Nb	12,1 15,8 5,3 4,2 7,3	8,8 16,2 5,2 4,3 8,7	8,3 9,4 5,4 4,1 7,5

CAREER MANAGEMENT – Worldwide Human Resources Survey scope

	Unit	2009	2010	2011
Percentage of employees entitled to death benefits coverage > 200% of gross salary	%	80%	87%	87%

EMPLOYEE DIALOGUE – Worldwide Human Resources Survey scope

	Unit	2009	2010	2011
Percentage of companies with employee representation	%	87%	86%	77%*
Percentage of employees covered by a collective bargaining agreement	%	74%	73%	70%
Number of collective bargaining agreements	Nb	166	176	236*

CAREER MANAGEMENT – Worldwide Human Resources Survey scope

	Unit	2009	2010	2011
Percentage of Group companies with an annual performance review system
For managers For other employees Total	% % %	98,9% 97,8% 98,4%	98,9% 97,8% 98,4%	91% 78% 82%

Audited indicators that obtained a moderate level of assurance from Ernst & Young and Bureau Veritas Certification.