Total deals with a very diverse range of stakeholders and offers opportunities for dialogue tailored to the concerns of each group. The table below is not exhaustive, since it omits some stakeholders that are important to us, such as suppliers, rating agencies and industrial partners. It lists some of the forms dialogue can take, as well as a few recent accomplishments.
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Stakeholders |
Forms of dialogue |
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Employees and employee representatives |
- Employee dialogue resources in place in our different host countries - Employee satisfaction survey - An employee representative on the Board of Directors - European Works Council |
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Governments, international institutions |
- Regular dialogue at headquarters and invidual sites - Partnerships |
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Civil society, NGOs, etc. |
- Regular contacts at headquarters and invidual sites - Corporate funding agreements, partnerships |
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Neighboring communities |
- Structured opportunities for dialogue and information near our sites, in-keeping with local operations and environment - Discussion and consensus-building before implementing socieconomic programs |
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Scientific community |
- Université Total - Partnerships with research organizations |
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Associations and organizations specialised in CSR isssues
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- Participation in working and analysis grouops - Sharing of best practices |
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