Total is a global leader in refining and petrochemicals, two highly complementary activities. In response to changing markets in the West and in emerging countries, we are modernizing and developing our production facilities. Improving safety and energy efficiency is our constant concern.

An integrated industrial hub to bolster and expand our positions

Refining employs complex processes to convert crude oil into commercial products such as automotive fuels, lubricants, fuel oils, bitumen and liquefied petroleum gas (LPG).

Total’s petrochemicals activities include base petrochemicals (olefins and aromatics) and their derivatives: polyethylene, polypropylene and styrenics. Its products are used in a wide range of domestic and industrial applications, such as packaging, construction and automobiles.

In our refining and petrochemicals activities, we must meet major challenges every day:

• ensure safety;

• secure supply sources;

• be more flexible in selecting raw materials;

• innovate and develop new product qualities;

• comply with ever-stricter environmental requirements.

To improve our efficiency and propose integrated refining and petrochemicals projects that satisfy increasingly strong market demand, we have merged our refining and petrochemicals activities. This consolidation enables us to create a genuine industrial hub, optimize the sharing of know-how and product flows between activities.
In particular, this change allows us to adapt our industrial facilities to mature markets (Europe, United States) to keep them competitive. At the same time, we are developing operations in the growth markets of Asia and the Middle East.

Recent major projects or currently under way

To develop our integrated sites for refining and petrochemicals, Total is investing in high-tech industrial platforms:

• The Daesan site in South Korea, currently being enlarged, combines refining with polyolefin production.
• In Jubail, Saudi Arabia, a refinery and a state-of-the-art petrochemicals complex will use heavy crude oil from the world’s largest deposits starting in 2013.
• The Gonfreville site in Normandy is undergoing modernization, notably to improve its energy efficiency.

Fertilizers and speciality chemicals: manufacturing varied products for every need

Total is active in the fertilizer market, particularly through its French subsidiary GPN, which produces nitrogen fertilizers from natural gas and markets them.
Our specialty chemicals segment includes varied activities:

• Rubber processing is the area of expertise of Hutchinson . Its products are used for sealing, insulation, fluid transfer systems, transmission and mobility.

• A specialist in the manufacturing of adhesives, Bostik makes products for all adhesive purposes, suitable to handymen, craftsmen and industrial companies.

• Atotech specializes in electroplating, proposing products and services with applications in electronics, decoration and household fittings and the semi-conductor industry.

• The resins manufactured by Cray Valley, Sartomer and Cook Composites & Polymers are used to make paints, coatings, inks, adhesives, etc.

These speciality products are intended for numerous markets including automobiles, construction, electronics and consumer goods (paints, telephone cards, etc). They are marketed in more than sixty countries.
In 2011, speciality chemicals posted revenues of 5.3 billion euro, up by 9% compared with 2010.
For these speciality activities, Total is pursuing a development objective combining organic growth with targeted acquisitions, while adopting a sustainability approach. The Group is positioning itself in high-growth markets and marketing innovative products with high added value.