Our Businesses

Downstream: Investing to adapt the industrial base to market changes and consolidating its position in the marketing segment.

The Downstream segment conducts Total's refining, marketing, trading and shipping activities.

  • Refining Aerial view of the Feyzin refinery, France Aerial view of Feyzin refinery in France.
  • Refining Donges Refinery (France) Donges is France's second refinery in terms of capacity and Total's center-west regional pole supplying the Atlantic coast in petrol products.
  • Refining Leuna Refinery (Germany) Visbreaking unit of Mitteldeutschland Gmbh Refinery in Leuna (Germany).
  • Refining Night view of the distillate hydrocracker (DHC) at the Normandy refinery, France Night view of the distillate hydrocraker (DHC) on the Normandie refinery in France.
  • Refining Distillate Hydrocraker (DHC) of the Normandy Refinery (France) Close-up of the distillate hydrocraker (DHC) on the Normandie refinery in France.
  • Refining Detail of the high pressure desulphurization unit (HP loop) at the Provence Refinery (France). Detail of the high pressure desulphurization unit (HP loop) at the Provence Refinery (France).
  • Refining Port-Arthur Refinery (USA) Unit at Port-Arthur refinery in the United-States..
  • Refining High pressure desulphurization unit at the Provence Refinery (France) High pressure desulphurization unit at the Provence Refinery (France)
  • Refining Wepec refinery in China Total and Sinochem are partners in the West Pacific Petroleum Refinery (Wepec) located in Dalian, China
  • Trading Crude oil trader in Total’s trading room, Geneva, Switzerland Trader in Total’s Trading offices in Geneva, Switzerland.
  • Shipping The Arctic Lady LNG carrier Chartered by Total, the LNG carrier `Arctic Lady` transports gas liquefied in the Melkoya plant (Norway) to destinations in Europe and the Gulf of Mexico.
  • Shipping Aerial view of VLCC La Famenne The "La Famenne" ship (a VLCC, very large crude carrier), time-chartered by the Group.
  • Service Stations Night view of a Total service station in Morinvilliers, France Total service station at Morinvilliers in France. Total’s numbers 16, 500 service stations worldwide
  • Service Stations Total service station at the Grands Plans service plaza, France Total service station at Grands Plans in France. There are 2,400 Total branded service stations in France.
  • Service Stations Elf Service Station in France Elf service station at Les Balmes, in Voreppe, France, one of the 300 Elf service stations in France.
  • Service Stations AS 24 service station in the Czech Republic AS 24 service station in Usti Nad Labem in the Czech Republic. There are over 500 AS24 service stations throughout Europe marketing fuels for professional transporters.
  • Service Stations Elan service station Elan service station 'La Savoyarde" at Ugine in France. The 1800 Elan service stations are essentially located in rural areas in France.
  • Fuels and Specialty products Service station in Munich, Germany The Total service station of Munich in Germany, equipped with an hydrogen pump.
  • Fuels and Specialty products Rack of lubricants in a Total service station Boutique in Nouméa (New Caledonia) Staff member in front of a rack of lubricants in Magenta Total service station Boutique in Nouméa (New Caledonia)
  • Fuels and Specialty products The Brunsbuttel Technical Center specializes in bitumen research Bitumen storage at the Brunsbuttel Technical Center, which is part of Total Bitumen research facilities.
  • Fuels and Specialty products Air Total lorry delivering kerosene at Orly Airport (France) Air Total lorry delivering kerosene at Orly Airport (France) from underground pipes to the tanks of the plane. Air Total is France 1st general aviation network.
  • Fuels and Specialty products Solaize Research Centre (France) Exterior view of Solaize Research Centre (France), a partner of neighbor Feyzin refinery, specialized in lubricants research.

We are No. 1 in Western European refining and marketing (1) and No.1 in African marketing (2) with a worldwide refining capacity of approximately 2.6 million barrels of oil per day and selling approximately 3.7 million barrels of petroleum products per day in 2008. Our integrated refining base - we have interests in 25 refineries and directly operate 12 - is one of Europe's most competitive and is fully compliant with the new European Union product specification standards.


Total operates a network of almost 16,425 service stations worldwide mostly in Europe and Africa. Total is one of the leading marketers based on refining capacity and refined product sales across the combined six largest western European markets (France, Spain, Benelux, United Kingdom, Germany and Italy). Outside Europe, we are focusing on fast-growing markets such as Africa, where we are the largest marketer with a market share of 11% and over 3,500 retail stations in more than 40 countries. Total is also present in nearly 20 countries in the Asia-Pacific region as well as in nearly 20 countries in Latin America and The Caribbean.


Refineries also contribute to producing a broad range of specialty products, such as lubricants, LPG, jet fuel, special fluids, bitumen and petrochemical feedstock marketed in nearly 150 countries. Total is among the leading companies in the European specialty products market, notably for lubricants and bitumen and jet fuel. Total is also among the leading international LPG distributors (1) and is pursuing the expansion of this activity on the global market. Total is the European leader in bitumen (1), including strong positions in France and Germany.


Total also plays an active part in the promotion of renewable energies and alternative fuels and has strengthened its research and testing programs for fuel cell technology and fuel reformulation.


We are one of the world's major traders of crude oil and refined products, with volumes totalling around 5 million barrels per day in 2008.


(1) Company data based on quantities sold.
(2) PFC Energy, September 2008 based on quantities sold.

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