Throughout 2001, TotalFinaElf actively informed and engaged in dialogue with individual shareholders, institutional investors and the financial community at large in France and abroad. Since the beginning of 2001, TotalFinaElf has published quarterly results.

Shareholder views are important to TotalFinaElf. We have provided a wide array of tools to help you understand the Group and its strategy.

Publications
Shareholders can select from a wide variety of documents to find the information they need:
• complete and simplified versions of the annual report in French and English,
• the quarterly shareholders’ newsletter in French,
• the individual shareholder’s guide,
• a Fact Book in English with historical financial and operating data,
• press releases and financial notices,
• legal notices in French published in the BALO (French bulletin of compulsory legal notices).

Internet site
The TotalFinaElf site, www.totalfinaelf.com, is a veritable financial database. In addition to tracking the TotalFinaElf share price live, users can view live or archived broadcasts on half-yearly and annual results, watch the annual shareholders' meeting, download the Group's main publications and consult the calendar of upcoming events and publications. The TotalFinaElf website was awarded the 2001 Grand Prize for best website content-and particularly content objectivity-by 6,300 "@ctionautes" responding to the Boursoscan survey conducted by Boursorama, a leading free portal to the stock market, and TLB, a market research firm.

Meetings
The Annual Shareholders' Meeting, the principal event, was held on May 17, 2001 at the Palais des Congrès in Paris and provided more than 1,900 shareholders the opportunity to meet TotalFinaElf executives in person. The proceedings were broadcast live at www.totalfinaelf.com to reach a broader audience and to allow interested shareholders at all locations to follow the meeting. Shareholders attending the meeting, or their proxies, voted electronically and thus learned voting results for each resolution immediately.
A panel of financial publications and communications consultants-Le Revenu, ANAF and Publicis Consultants Ecocom-awarded first prize to TotalFinaElf for its post-annual shareholders' meeting communications.
Another big annual event is the Actionaria trade show, last year held at the Palais des Congrès de Paris on November 17-18, 2001. The show drew more than 31,000 visitors and was a great opportunity for TotalFinaElf to talk with its shareholders at the TotalFinaElf exhibit and present the individual shareholder's guide.

The Group also met regularly throughout 2001 with shareholders, portfolio managers and financial analysts at major financial centers in Europe, North America and Asia.

The Shareholders' Advisory Committee
The TotalFinaElf Shareholders', Advisory Committee was created in 1993 to help the Group meet its ongoing commitment to improved communications with individual shareholders. As of December 31, 2001, the Advisory Committee consisted of 16 members representing the 540,000 individual shareholders. The Committee's role is to convey shareholder expectations.

The Committee meets at least three times a year. Committee members are selected from a pool of volunteers and serve a three-year term. The Committee met four times in 2001, particularly for the development of the individual shareholder's guide.

Registered Shares
At of December 31, 2001, more than 9,400 TotalFinaElf shareholders held registered shares. TotalFinaElf has commissioned BNP Paribas Securities Services to handle issuer-registered share services.

Registered shareholders enjoy the following advantages:
• No custodial fees,
• Double voting rights after 2 years of continuous share ownership,
• Quick execution of their buy and sell orders,
• Attractive broker fee of 0.3% excluding VAT with no minimum,
• Personal invitation to attend Annual Shareholder Meetings,
• All shareholder information published by TotalFinaElf sent periodically to their own homes,
• In France, a toll-free number for all transactions with BNP Paribas Securities Services: 0 800 11 7000.

If you wish to register your shares, call TotalFinaElf's Shareholder Relations Department toll-free at 0 800 039 039.
A "Registered Share Guide" describing the advantages of registered shares and how to apply for share registration will be sent to you.